Receptionist Part-time nights and weekends

YAD Healthcare; Waverly (VA); Presencial; USD 21 000 - 28 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

New competitive wages

New added bonuses and perks

Employee discounts

Employee engagment program

Company swag

University parnership/tuition assistan

Resumo da oferta

Waverly Rehabilitation And Healthcare Center in Waverly, VA is hiring a full-time Receptionist to be the first point of contact for residents, families and visitors. You will answer calls, route inquiries and support multiple departments with clerical tasks.

The role emphasizes excellent customer service, confidentiality and organization to maintain a welcoming front desk and smooth daily operations. Strong communication and multitasking skills are essential for success.

Qualificações

• Operate multiline telephone and paging system.
• Greets and directs visitors; signs in visitors when required.
• Maintain confidentiality of Residents and facility information.

Responsabilidades

• Answer incoming calls and route to appropriate party.
• Direct visitors and ensure sign-in procedures are followed.
• Distribute mail and support departments with clerical tasks.
• Maintain lobby area and assist with departmental meetings as needed.

Conhecimentos

Customer service

Multiline phone handling

Visitor management

Confidentiality

Descrição da oferta de emprego

Waverly Rehabilitation And Healthcare Center, located in Waverly, VA, is a Long Term Care facility that provides quality care to our residents. Join a growing team of successful, happy caregivers who are valued and appreciated.

Benefits:

• New competitive wages
• New added bonuses and perks
• Employee discounts
• Employee engagment program
• Company swag
• University parnership/tuition assistance

NOW HIRING:

Receptionist:

FT

Monday - Friday

Summary/Objective

In keeping with our organization’s goal of improving the lives of the Residents we serve, the Receptionist is responsible for providing superior customer service by acting as the first point of contact for all visitors to the facility. The Receptionist will be responsible for answering incoming calls, directing calls to the appropriate persons and mail distribution. The Receptionist also supports multiple departments by providing general office/clerical support.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Operate multiline telephone and paging system.
• Answer incoming calls, determine the nature of the call and route the call to the appropriate party.
• Locate personnel by using overhead paging system.
• Greets and directs all visitors to the facility, ensures that all visitors sign-in and refuse visitor’s entry to the facility if needed.
• Reports suspicious behavior to the supervisor on duty.
• Responds to inquiries regarding job openings and distributes job applications to perspective employees.
• Receives, sorts and forwards incoming mail. Coordinates the pick-up and delivery of express mail services.
• Responsible for reporting all resident and Resident concerns to the appropriate department head.
• Maintains a list of all Residents by name and room number, staff extension numbers and key personnel.
• Handles sensitive information regarding Residents and other facility matters with professionalism and confidentiality.
• Works in an organized fashion and keeps lobby and workstation clean and free of hazards at all times.
• Reports all hazardous conditions, damaged equipment and supply issues to the supervisor.
• Communicates and interacts effectively and tactfully with Residents/residents, visitors, families, peers and supervisors.
• Attend and participate in departmental meetings and in-services as directed.
• Respond special requests made by residents, Residents and family members.