Nursing Home Weekend Receptionist

Yad Health; Courtland (VA); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k)

Paid time off

Monthly gift cards

Same day pay option

Employee Engagement program

Staff appreciation lunches

Job summary

Courtland Rehabilitation And Healthcare Center in Courtland, VA is hiring a Weekend Receptionist to greet visitors, answer calls, and support multiple departments on weekends. You will manage sign-ins, route inquiries, and help with mail and coordination tasks in a busy long-term care setting.

The role emphasizes professional, confidential handling of information and courteous customer service to residents and families. Weekend hours are 9am–5pm with opportunities for growth within the team.

Responsibilities

• Operate multiline telephone and paging system.
• Answer incoming calls, determine the nature of the call and route to the appropriate party.
• Greet and direct visitors, ensure sign-in, and manage visitor access as needed.
• Support multiple departments with general office/clerical tasks.
• Handle mail distribution and express mail coordination.
• Report resident and facility concerns to the appropriate supervisor.
• Maintain lists of residents, staff extensions and key personnel.
• Protect resident information with discretion and confidentiality.
• Keep lobby and work area clean and hazard-free.
• Escalate hazardous conditions, damaged equipment and supply issues.
• Communicate effectively with residents, visitors, families and staff.
• Attend departmental meetings and trainings as directed.
• Respond to special requests from residents and families.

Job description

Courtland Rehabilitation And Healthcare Center, located in Courtland, VAis a Long Term Care facility that provides quality care to our residents. Join a growing team of successful, happy caregivers who are valued and appreciated!

NOW HIRING: Weekend Receptionist

Saturday and Sunday 9am-5pm

Amazing Benefits!

• New added bonuses and perks
• U earned it bonus
• PTO
• Paid orientation
• Very supportive management
• Health insurance
• Dental insurance
• Vision insurance
• 401(k)
• Employee discounts
• Monthly gift cards
• Very High No Frills rates
• Same day pay option
• Employee Engagement program
• Staff appreciation lunches and give outs
• Company Swag
• Annual raises
• Opportunities for advancement
• Birthday pay
• University partner, offering tuition assistance to staff and dependents

Summary/Objective

In keeping with our organization’s goal of improving the lives of the Residents we serve, the Receptionist is responsible for providing superior customer service by acting as the first point of contact for all visitors to the facility.The Receptionist will be responsible for answering incoming calls, directing calls to the appropriate persons and mail distribution.The Receptionist also supports multiple departments by providing general office/clerical support.

Essential Functions

• 1. Operate multiline telephone and paging system.
• 2. Answer incoming calls, determine the nature of the call and route the call to the appropriate party.
• 3. Locate personnel by using overhead paging system.
• 4. Greets and directs all visitors to the facility, ensures that all visitors sign-in and refuse visitor’s entry to the facility if needed.
• 5. Reports suspicious behavior to the supervisor on duty.
• 6. Responds to inquiries regarding job openings and distributes job applications to perspective employees.
• 7. Receives, sorts and forwards incoming mail. Coordinates the pick-up and delivery of express mail services.
• 8. Responsible for reporting all resident and Resident concerns to the appropriate department head.
• 9. Maintains a list of all Residents by name and room number, staff extension numbers and key personnel.
• 10. Handles sensitive information regarding Residents and other facility matters with professionalism and confidentiality.
• 11. Works in an organized fashion and keeps lobby and workstation clean and free of hazards at all times.
• 12. Reports all hazardous conditions, damaged equipment and supply issues to the supervisor.
• 13. Communicates and interacts effectively and tactfully with Residents/residents, visitors, families, peers and supervisors.
• 14. Attend and participate in departmental meetings and in-services as directed.
• 15. Respond special requests made by residents, Residents and family members.

Feel free to learn more about us at yadhealth.com