Nursing Home Weekend Receptionist

Courtland Rehabilitation and Healthcare Center; Courtland (VA); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k)

PTO

Paid orientation

Monthly gift cards

Annual raises

Opportunities for advancement

University partner tuition assistance

Job summary

Courtland Rehabilitation And Healthcare Center in Courtland, VA is hiring a Weekend Receptionist to greet visitors, answer calls, and support multiple departments on weekends. The role focuses on first-point-of-contact duties and maintaining a professional, confidential front-desk presence.

The position requires strong customer service and clerical skills, with responsibilities including mail distribution and coordinating with staff. Join our team for a supportive work environment.

Qualifications

• First point of contact for all visitors.
• Answer incoming calls and route to appropriate party.
• Provide general office/clerical support.
• Maintain confidentiality and handle sensitive information.
• Assist with mail distribution and express mail coordination.

Responsibilities

• Operate multiline telephone and paging system.
• Greet visitors and sign-in; direct as needed.
• Route calls to appropriate personnel.
• Maintain list of residents by name and room number.
• Report hazards, equipment issues and supply problems.
• Attend departmental meetings and in-services as directed.
• Respond to residents' special requests.

Skills

Multiline telephone

Customer service

Visitor greeting

Clerical support

Job description

Courtland Rehabilitation And Healthcare Center, located in Courtland, VAis a Long Term Care facility that provides quality care to our residents. Join a growing team of successful, happy caregivers who are valued and appreciated!

NOW HIRING: Weekend Receptionist

Saturday and Sunday 9am-5pm

Amazing Benefits!

• New added bonuses and perks
• U earned it bonus
• PTO
• Paid orientation
• Very supportive management
• Health insurance
• Dental insurance
• Vision insurance
• 401(k)
• Employee discounts
• Monthly gift cards
• Very High No Frills rates
• Same day pay option
• Employee Engagement program
• Staff appreciation lunches and give outs
• Company Swag
• Annual raises
• Opportunities for advancement
• Birthday pay
• University partner, offering tuition assistance to staff and dependents

Summary/Objective

In keeping with our organization’s goal of improving the lives of the Residents we serve, the Receptionist is responsible for providing superior customer service by acting as the first point of contact for all visitors to the facility.The Receptionist will be responsible for answering incoming calls, directing calls to the appropriate persons and mail distribution.The Receptionist also supports multiple departments by providing general office/clerical support.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Operate multiline telephone and paging system.
2. Answer incoming calls, determine the nature of the call and route the call to the appropriate party.
3. Locate personnel by using overhead paging system.
4. Greets and directs all visitors to the facility, ensures that all visitors sign-in and refuse visitor’s entry to the facility if needed.
5. Reports suspicious behavior to the supervisor on duty.
6. Responds to inquiries regarding job openings and distributes job applications to perspective employees.
7. Receives, sorts and forwards incoming mail. Coordinates the pick-up and delivery of express mail services.
8. Responsible for reporting all resident and Resident concerns to the appropriate department head.
9. Maintains a list of all Residents by name and room number, staff extension numbers and key personnel.
10. Handles sensitive information regarding Residents and other facility matters with professionalism and confidentiality.
11. Works in an organized fashion and keeps lobby and workstation clean and free of hazards at all times.
12. Reports all hazardous conditions, damaged equipment and supply issues to the supervisor.
13. Communicates and interacts effectively and tactfully with Residents/residents, visitors, families, peers and supervisors.
14. Attend and participate in departmental meetings and in-services as directed.
15. Respond special requests made by residents, Residents and family members.

Feel free to learn more about us at yadhealth.com