Nursing Home Weekend Receptionist

Courtland Rehabilitation and Healthcare Center; Courtland (VA); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k)

PTO

Paid orientation

Very supportive management

Monthly gift cards

Annual raises

Opportunities for advancement

Same day pay

University tuition assistance

Job summary

Courtland Rehabilitation And Healthcare Center in Courtland, VA is seeking a Weekend Receptionist to greet visitors, answer calls, and support office tasks. The role is centered on delivering excellent customer service and coordinating mail and visitor flow in a long-term care setting.

The position offers comprehensive benefits, orientation pay, and opportunities for advancement within a supportive management team.

Qualifications

• Provide superior customer service as first point of contact for visitors and calls.
• Answer calls, route inquiries, and distribute mail accurately.
• Support multiple departments with clerical tasks while maintaining confidentiality.

Responsibilities

• Operate multiline telephone and paging system and route calls.
• Greet visitors, sign-in, and direct to appropriate staff.
• Distribute mail and coordinate express mail services.
• Maintain Residents list and contact information for staff.
• Attend departmental meetings and support residents and families as needed.

Skills

Customer service

Multitasking

Phone etiquette

Communication skills

Education

High school diploma or equivalent

Job description

Courtland Rehabilitation And Healthcare Center, located in Courtland, VAis a Long Term Care facility that provides quality care to our residents. Join a growing team of successful, happy caregivers who are valued and appreciated!

Weekend Receptionist

Saturday and Sunday 9am-5pm

Amazing Benefits!

• New added bonuses and perks
• U earned it bonus
• PTO
• Paid orientation
• Very supportive management
• Health insurance
• Dental insurance
• Vision insurance
• 401(k)
• Employee discounts
• Monthly gift cards
• Very High No Frills rates
• Same day pay option
• Employee Engagement program
• Staff appreciation lunches and give outs
• Company Swag
• Annual raises
• Opportunities for advancement
• Birthday pay
• University partner, offering tuition assistance to staff and dependents

Summary/Objective

In keeping with our organization’s goal of improving the lives of the Residents we serve, the Receptionist is responsible for providing superior customer service by acting as the first point of contact for all visitors to the facility.The Receptionist will be responsible for answering incoming calls, directing calls to the appropriate persons and mail distribution.The Receptionist also supports multiple departments by providing general office/clerical support.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Operate multiline telephone and paging system.
• Answer incoming calls, determine the nature of the call and route the call to the appropriate party.
• Locate personnel by using overhead paging system.
• Greets and directs all visitors to the facility, ensures that all visitors sign-in and refuse visitor’s entry to the facility if needed.
• Reports suspicious behavior to the supervisor on duty.
• Responds to inquiries regarding job openings and distributes job applications to perspective employees.
• Receives, sorts and forwards incoming mail. Coordinates the pick-up and delivery of express mail services.
• Responsible for reporting all resident and Resident concerns to the appropriate department head.
• Maintains a list of all Residents by name and room number, staff extension numbers and key personnel.
• Handles sensitive information regarding Residents and other facility matters with professionalism and confidentiality.
• Works in an organized fashion and keeps lobby and workstation clean and free of hazards at all times.
• Reports all hazardous conditions, damaged equipment and supply issues to the supervisor.
• Communicates and interacts effectively and tactfully with Residents/residents, visitors, families, peers and supervisors.
• Attend and participate in departmental meetings and in-services as directed.
• Respond special requests made by residents, Residents and family members.

Feel free to learn more about us at yadhealth.com