Receptionist (part-time)

Service Corporation International; Texarkana (TX); On-site; USD 17,000 - 22,000; Part time

Job summary

Service Corporation International is seeking a friendly part-time Front Desk Receptionist at East Funeral Home in Texarkana, TX. You will greet visitors, answer phones, route inquiries, and support basic office tasks.

Ideal candidates have a high school diploma, at least six months of admin experience, and a professional, confidential demeanor; ability to work weekends may be required.

Qualifications

• Working knowledge of MS Office Suite (Word, Excel, Outlook).
• Clear and professional speaking voice and tone.
• Professional interpersonal skills to handle sensitive and confidential situations.

Responsibilities

• Greets guests and visitors, offering assistance when entering the building.
• Notifies staff when appointments arrive and escorts guests to appropriate room.
• Answers routine questions about services, products, and directions.
• Immediately notifies and involves management with customer service and security issues.
• Receives deceased belongings from family and follows chain of custody procedures.
• Answers, screens, and routes incoming calls to appropriate staff members.
• Maintains a comfortable environment for clients, providing beverages and other amenities.
• Maintains guest-waiting area and general tidy-up of furniture.
• Maintains organized files and records (electronic and paper).
• May perform light typing, proofreading, data entry or printing.

Skills

MS Office

Professional communication

Interpersonal skills

Education

High School Diploma or equivalent

Job description

Our associates celebrate lives. We celebrate our associates.

Receives client families and visitors at the front desk by greeting, welcoming, directing and announcing them courteously and appropriately. Answers, screens, and routes incoming phone calls plus other general office support duties.

JOB RESPONSIBILITIES

• Greets guests and visitors, offering assistance when entering the building
• Notifies staff members when appointments arrive and escorts guests to appropriate room
• Answers routine questions associated with services, products, location directions, etc.
• Immediately notifies and involves management with customer service and security issues
• Receives deceased belongings from family and follows chain of custody procedures
• Answers, screens, and routes incoming calls to appropriate staff members
• Maintains a comfortable environment for clients, providing beverages and other amenities for families as needed. May make coffee.
• Maintains guest-waiting area, disposing of trash, replacing tissues, and general straightening of furniture
• Receives incoming mail and packages
• Maintains organized and current electronic and paper files and records, such as deeds and trust files
• May perform light typing, proofreading, data entry or printing

MINIMUM REQUIREMENTS

Education

• High School Diploma or equivalent

Experience

• Six months general office, receptionist, or administrative support experience preferred
• Proficient at operating telephones, fax, copier

Knowledge, Skills and Abilities

• Working knowledge of MS Office Suite
• Clear and professional speaking voice and tone
• Professional interpersonal skills to handle sensitive and confidential situations
• Position continually requires demonstrated poise, tact and diplomacy
• Ability to work schedule including Saturday and or Sunday and beyond standard business hours

Postal Code: 75501

Category (Portal Searching): Administration and Clerical

Job Location: US-TX - Texarkana

Job Profile ID: F00238

Time Type: Part time

Location Name: East Funeral Home