Receptionist

sci; Town of Florida (NY); On-site; USD 28,000 - 36,000; Full time

Job summary

sci is seeking a friendly front desk receptionist to welcome clients and families, answer calls, route inquiries, and provide general office support in our Florida location.

The role requires a high school diploma, basic MS Office skills, professional communication, and the ability to work weekends or extended hours. Experience in a medical or administrative setting is preferred.

Qualifications

• High School Diploma or equivalent required.
• Six months general office or receptionist experience preferred.
• Proficient in MS Office and basic data entry.
• Clear and professional speaking voice and tone.

Responsibilities

• Greet guests and visitors at the front desk and offer assistance.
• Notify staff when appointments arrive and escort guests.
• Answer routine questions about services and directions.
• Route calls to appropriate staff and screen inquiries.
• Maintain guest waiting area and assist with beverages.
• Handle incoming mail/packages and file records.
• Assist with light typing, proofreading, or printing as needed.

Skills

Professional communication

Poise and diplomacy

Customer service

Multitasking

Organizational skills

Education

High School Diploma or equivalent

Tools

MS Office Suite

Job description

Our associates celebrate lives. We celebrate our associates.

Receives client families and visitors at the front desk by greeting, welcoming, directing and announcing them courteously and appropriately. Answers, screens, and routes incoming phone calls plus other general office support duties.

JOB RESPONSIBILITIES

• Greets guests and visitors, offering assistance when entering the building
• Notifies staff members when appointments arrive and escorts guests to appropriate room
• Answers routine questions associated with services, products, location directions, etc.
• Immediately notifies and involves management with customer service and security issues
• Receives deceased belongings from family and follows chain of custody procedures
• Answers, screens, and routes incoming calls to appropriate staff members
• Maintains a comfortable environment for clients, providing beverages and other amenities for families as needed. May make coffee.
• Maintains guest-waiting area, disposing of trash, replacing tissues, and general straightening of furniture
• Receives incoming mail and packages
• Maintains organized and current electronic and paper files and records, such as deeds and trust files
• May perform light typing, proofreading, data entry or printing

MINIMUM REQUIREMENTS

• Education
• High School Diploma or equivalent
• Experience
• Six months general office, receptionist, or administrative support experience preferred
• Proficient at operating telephones, fax, copier
• Knowledge, Skills and Abilities
• Working knowledge of MS Office Suite
• Clear and professional speaking voice and tone
• Professional interpersonal skills to handle sensitive and confidential situations
• Position continually requires demonstrated poise, tact and diplomacy
• Ability to work schedule including Saturday and or Sunday and beyond standard business hours

Postal Code: 33032

Category (Portal Searching): Administration and Clerical

Job Location: US-FL - Naranja