Receptionist - Part Time

Ovation Communities (Jewish Home and Chai Point); Milwaukee (WI); On-site; USD 19,000 - 28,000; Part time

Job summary

OVATION COMMUNITIES is seeking a Part Time Receptionist to deliver exceptional customer service at the front desk. You will greet visitors, answer inquiries, and help maintain a welcoming environment for residents, staff, and guests, ensuring smooth daily operations.

This role requires strong communication, organizational skills, and proficiency with Microsoft Office. You will manage calls, calendars, and records, collaborate with other departments, and uphold confidentiality and security

Qualifications

• High school diploma or equivalent required.
• Previous receptionist/administrative experience preferred.
• Customer service or client-facing experience advantageous.
• Excellent communication, organization, and attention to detail.

Responsibilities

• Greet and welcome visitors, residents, and staff in a professional and friendly manner.
• Answer and direct incoming calls promptly and efficiently.
• Manage the reception area, ensuring it is tidy and presentable.
• Assist with scheduling appointments, managing calendars, and handling correspondence.
• Provide information and assistance to residents and guests, addressing needs.
• Maintain records and logs of visitors and deliveries.
• Collaborate with other departments to ensure seamless communication.
• Uphold confidentiality and security protocols to protect sensitive information.
• Support the team with additional tasks as required to enhance service.

Skills

Verbal communication

Written communication

Organization

Multitasking

Microsoft Office

Phone system

Professional demeanor

Independent work

Teamwork

Attention to detail

Education

High school diploma or equivalent

Tools

Microsoft Office Suite (Word, Excel, Outlook)

Job description

Description

Job Purpose:

The Receptionist - Part Time at OVATION COMMUNITIES is responsible for providing exceptional customer service and administrative support to ensure the smooth operation of the front desk. This role involves greeting visitors, handling inquiries, and maintaining a welcoming environment for residents, staff, and guests.

Key Responsibilities

• Greet and welcome visitors, residents, and staff in a professional and friendly manner.
• Answer and direct incoming calls promptly and efficiently.
• Manage the reception area, ensuring it is tidy and presentable at all times.
• Assist with administrative tasks such as scheduling appointments, managing calendars, and handling correspondence.
• Provide information and assistance to residents and guests, addressing their needs and concerns.
• Maintain accurate records and logs of visitors and incoming deliveries.
• Collaborate with other departments to ensure seamless communication and operations.
• Uphold confidentiality and security protocols to protect sensitive information.
• Support the team with additional tasks as required to enhance the overall service experience.

Qualifications

Required Education

• High school diploma or equivalent.

Required Experience

• Previous experience in a receptionist or administrative role is preferred.
• Experience in customer service or client-facing positions is advantageous.

Required Skills and Abilities

• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to handle a multi-line phone system efficiently.
• Professional demeanor with a focus on providing exceptional customer service.
• Ability to work independently and as part of a team.
• Attention to detail and accuracy in managing records and scheduling.