Receptionist (Part-Time)

TriCity Family Serivces; Geneva (IL); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Flexible part-time schedule

Locations in Geneva and St. Charles

Job summary

TriCity Family Services in Kane County seeks a friendly, organized receptionist to join a mission-driven nonprofit. This part-time front desk role welcomes clients, answers calls, schedules appointments, and supports daily administrative operations.

Responsibilities include fee processing in the EMR, data entry, handling mail, and coordinating meetings. The ideal candidate has experience in reception and is comfortable using Microsoft Office; bilingual Spanish/English is encouraged.

Qualifications

• Experience greeting clients and handling front desk tasks.
• Strong organizational skills and attention to detail.
• Ability to multitask in a busy office environment.
• Bilingual Spanish/English is encouraged.

Responsibilities

• Greet clients, check-in, and process fees through EMR system.
• Answer and direct phone calls, emails, and inquiries to appropriate departments.
• Schedule and confirm appointments, meetings, and room bookings.
• Enter service requests and client data into EMR system.
• Receive and log daily receipts, including client fees, donor contributions, and grants.
• Maintain office records, client files, and databases with accuracy.
• Prepare reports and internal documents; assist with office communications.
• Manage incoming/outgoing mail, packages, and deliveries.

Skills

Customer service

Multitasking

Detail-oriented

Bilingual Spanish/English

Administrative support

Tools

Microsoft Office

Job description

Description

Are you friendly, organized, and love helping people? Join TriCity Family Services, a nonprofit community mental health organization making a difference in Kane County. As the first person our clients see and speak with, you'll play an important role in creating a welcoming and supportive experience for everyone who walks through our doors.

This part-time opportunity is perfect for someone who enjoys working with people, staying organized, and being part of a mission-driven team. You'll help keep our front office running smoothly by greeting clients, answering phones, scheduling appointments, and supporting daily administrative operations.

We're Looking for Someone Who:

• Enjoys providing excellent customer service
• Is organized, dependable, and detail-oriented
• Can comfortably multitask in a busy office environment
• Has previous administrative or receptionist experience
• Is comfortable using Microsoft Office and learning new technology
• Bilingual Spanish/English candidates are encouraged to apply

What We Can Offer You:

• Flexible part-time schedule (15-20 hours per week)
• Afternoon and evening hours
• Supportive, team-oriented workplace
• Meaningful work that helps strengthen our community
• Locations in Geneva and St. Charles

Requirements

• Greets clients, check-in and processes fee payments through EMR system
• Answer and direct phone calls, emails, and inquiries to the appropriate departments.
• Schedule and confirm appointments, meetings, and conference room bookings.
• Processes agency requests for service entering data into EMR system.
• Receives, logs and prepares for the deposit of daily receipts, including client fees, donor contributions, third party payment and grant payments
• Maintain and update office records, client files, and databases with accuracy.
• Assist in preparing reports, correspondence, and other office documents.
• Manage incoming and outgoing mail, packages, and deliveries.
• Provide administrative support to various departments, including data entry, filing, and document preparation.
• Assist with event coordination, meeting preparations, and office communications.
• Ensure the reception area is clean, organized, and presentable at all times.
• Other duties as assigned.