Receptionist - Overnight Shift

The Residence at Dania Beach; Florida; On-site; USD 14,000 - 17,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Job summary

The Residence at Dania Beach in Florida seeks a front desk/clerical assistant to support the Business Office Director and Executive Director with day-to-day office operations. Responsibilities include greeting visitors, answering calls, scheduling residents, handling mail, and preparing memos and reports.

The role requires strong clerical experience, excellent communication skills, and a customer-service mindset to assist residents, families, and vendors effectively.

Qualifications

• Must have at least 2 years clerical experience.
• Ability to prioritize given tasks and work efficiently towards completing them.
• Must have good verbal and written communication skills.
• Must have great organizational skills.
• Must have great customer service and interpersonal skills.

Responsibilities

• Greet visitors and handle front desk duties.
• Answer incoming calls in a professional manner and determine purpose of call and transfer call.
• Take and deliver messages.
• Responsible for ensuring all guests, vendors and families sign in and out of facility.
• Mail sorting, distribution and forwarding of mail.
• Collection of guest meal money.
• Creating and copying resident/facility memos and flyers as needed.
• Provide general administrative and clerical support including scanning, faxing and copying to management.
• Schedule appointments for the residents.
• Generate reports and other documents.
• Maintain front desk procedures including contact information, directions and frequently asked questions.
• Prepare and modify documents including correspondence, reports, drafts, memos and emails.
• Scheduling of beauty shop appointments
• Mail sorting, distribution and forwarding mail
• Responsible for keeping accurate log of resident face sheet
• Responsible for keeping accurate and up to date census roster and FOS
• Distributing a copy of the census roster to each department head
• Directing resident concerns to appropriate Department Heads
• Typing, filing and miscellaneous copying as requested

Skills

Clerical experience

Customer service

Verbal and written communication

Organizational skills

Interpersonal skills

Job description

Basic Function:

Assist the Business Office Director and/or Executive Director in areas pertaining to the day to day operations of the business office.

Duties and Responsibilities:

• Greet visitors.
• Answer incoming calls in a professional manner and determine purpose of call and transfer call.
• Take and deliver messages.
• Responsible for ensuring all guests, vendors and families sign in and out of facility.
• Mail sorting, distribution and forwarding of mail
• Collection of guest meal money
• Creating and copying of resident/facility memos and flyers as needed
• Provide general administrative and clerical support including scanning, faxing and copying to management.
• Schedule appointments for the residents
• Generate reports and other documents.
• Maintain front desk procedures including contact information, directions and frequently asked questions.
• Prepare and modify documents including correspondence, reports, drafts, memos and emails.
• Scheduling of beauty shop appointments
• Mail sorting, distribution and forwarding mail
• Responsible for keeping accurate log of resident face sheet
• Responsible for keeping accurate and up to date census roster and FOS
• Distributing a copy of the census roster to each department head
• Directing resident concerns to appropriate Department Heads
• Typing, filing and miscellaneous copying as requested

Requirements:

• Must have at least 2 years clerical experience
• Computer and software skills
• Ability to prioritize given tasks and work efficiently towards completing them.
• Must have good verbal and written communication skills.
• Must have great organizational skills.
• Must have great customer service and interpersonal skills.

Benefits:

• Health insurance
• Dental insurance
• Vision insurance
• Paid time off

Pay Range:

$10.00 - 12.00