Receptionist

The-Residence-At-Dania-Beach-; Florida; On-site; USD 14,000 - 17,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Job summary

The Residence at Dania Beach in Florida is seeking a Front Desk/Administrative Assistant to support the day-to-day operations of the business office. You will greet visitors, answer calls, sign in guests, and manage mail, messages, and scheduling.

Responsibilities include generating reports, maintaining census rosters, and providing general clerical support for management. Strong communication, organization, and customer service skills are essential.

Qualifications

• At least 2 years of clerical experience.
• Proficient with computer software and MS Office.
• Ability to prioritize tasks and work efficiently.
• Strong verbal and written communication skills.
• Excellent organizational skills.
• Strong customer service and interpersonal skills.

Responsibilities

• Greet visitors and answer incoming calls professionally.
• Take and deliver messages; transfer calls as needed.
• Ensure guests, vendors, and families sign in/out.
• Sort, distribute, and forward mail; collect guest meal money.
• Create and copy memos and flyers for management.
• Provide general administrative support including scanning and copying.
• Schedule resident appointments.
• Generate reports and documents.
• Maintain front desk procedures and FAQs.
• Prepare and modify documents; schedule beauty shop appointments.
• Maintain census rosters and log resident face sheets.
• Distribute census rosters to department heads; route concerns appropriately.

Skills

Clerical experience

Computer skills

Prioritization

Verbal communication

Written communication

Organization

Customer service

Interpersonal skills

Tools

MS Office

Job description

Basic Function:

Assist the Business Office Director and/or Executive Director in areas pertaining to the day to day operations of the business office.

Duties and Responsibilities:

• Greet visitors.
• Answer incoming calls in a professional manner and determine purpose of call and transfer call.
• Take and deliver messages.
• Responsible for ensuring all guests, vendors and families sign in and out of facility.
• Mail sorting, distribution and forwarding of mail
• Collection of guest meal money
• Creating and copying of resident/facility memos and flyers as needed
• Provide general administrative and clerical support including scanning, faxing and copying to management.
• Schedule appointments for the residents
• Generate reports and other documents.
• Maintain front desk procedures including contact information, directions and frequently asked questions.
• Prepare and modify documents including correspondence, reports, drafts, memos and emails.
• Scheduling of beauty shop appointments
• Mail sorting, distribution and forwarding mail
• Responsible for keeping accurate log of resident face sheet
• Responsible for keeping accurate and up to date census roster and FOS
• Distributing a copy of the census roster to each department head
• Directing resident concerns to appropriate Department Heads
• Typing, filing and miscellaneous copying as requested

Requirements:

• Must have at least 2 years clerical experience
• Computer and software skills
• Ability to prioritize given tasks and work efficiently towards completing them.
• Must have good verbal and written communication skills.
• Must have great organizational skills.
• Must have great customer service and interpersonal skills.

Benefits:

• Health insurance
• Dental insurance
• Vision insurance
• Paid time off

Pay Range:

$10.00 - 12.00