Weekday Receptionist

Shore Acres Care Center; Shore Acres (FL); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

PTO

Holiday pay

Continued education

Medical, Dental, & Vision Insurance

Weekday schedule

Collaborative team environment

Job summary

Shore Acres Care Center in Florida seeks a Weekday Receptionist to manage the front desk with warmth and professionalism. You will answer phones, route calls, greet visitors, and support administrative staff to keep the facility running smoothly.

Responsibilities include message handling, mail coordination, and maintaining contacts with residents and families. A high school diploma or GED and basic clerical skills are required.

Qualifications

• High school diploma or GED required.
• 1 year experience in administrative/clerical role preferred.
• Proficient typing and basic office equipment use required.
• Proper telephone etiquette and ability to operate a multiline phone system desired.

Responsibilities

• Answer telephones and determine nature of call; direct to appropriate person or department.
• Receive and deliver messages or forward to voicemail when needed.
• Greet visitors and direct to offices or resident rooms; monitor sign-in process.

Skills

Telephone etiquette

Typing

Multiline phone

Office equipment

Education

High school diploma or GED

Job description

Weekday Receptionist

Job Function

Every effort has been made to identify the essential functions of this position. However, it in no way states or implies that these are the only duties you will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or is an essential function of the position.

Duties and Responsibilities

• Answer telephones and determine nature of call and direct caller to appropriate individual or department.

• Receive and deliver messages or transfer calls to voice mail when appropriate personnel are unavailable.

• Answer questions about the organization and provide callers with the address, directions, and other information.

• Operate paging or telephone system, as required.

• For residents without phones send calls to the nursing unit so they can facilitate communication with the resident.

• Greet visitors and direct to appropriate office and/or resident room.

• Monitor visitor access and sign-in process.

• Receive, sort, and distribute mail and maintain route publications.

• Prepare and process correspondence for the Administrator and department directors, as necessary.

• Perform other clerical duties such as filing, photocopying, and collating.

• Provide administrative assistance to the Administrative staff.

• Assist with administrative duties as directed. (Includes typing, filing, posting accounts, etc.)

• Perform general secretarial and administrative duties as required or directed by the Administrator in support of the administrative functions of all departments within the Facility.

• Maintain an adequate liaison with families and residents.

• Maintain a productive working relationship with the medical profession and other health related facilities and organizations.

• Maintain a current file and listing of residents by name and room number, emergency phone members of on‑call personnel, department extensions, key personnel, etc.

Benefits

• Generous Paid Time Off

• Holiday pay

• Continued education

• Medical, Dental, & Vision Insurance

• Monday - Friday Schedule

• Part of a collaborative team with growth possibilities

Working Conditions

• Works in office areas as well as throughout the Facility and its premises.

• Attends and participates in continuing educational programs.

• Communicates with the medical staff, nursing personnel, and other department directors.

• Maintains a liaison with the residents, their families, support personnel, etc., to ensure that the residents' needs are continually met.

• Maintains a positive attitude and welcoming smile

Education

Must possess a high school diploma or GED.

Experience

• One (1) years experience in an administrative and clerical role preferred

• Ability to type and use general office equipment is required.

• Proper telephone etiquette and ability to operate multi-line telephone system desired.

Background Screening Clearinghouse Link

Info.flclearinghouse.com