Receptionist - On-Call/Relief

Team Auto Center; Stevens Point (WI); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Growth opportunities

Employee vehicle purchase plans

Long term job security

Discounts on products and services

Job summary

Stevens Point Auto Center is seeking a receptionist to cover the front desk for both scheduled and unscheduled absences. This individual will greet customers as they enter the showroom, as well as answer phone calls and be responsible for some other daily office tasks.

We may require flexibility with scheduling and Saturdays if needed. The position offers weekly pay at $20 per hour, and the company emphasizes that happy employees contribute to outstanding customer service.

Qualifications

• Experience using Microsoft Office suite preferred.
• Ability to communicate customers' interests, needs and requests to management and sales personnel.
• Professional personal appearance required.

Responsibilities

• Answer phones and direct customers to proper department; follow up promptly.
• Handle customer complaints diplomatically and refer to appropriate person for resolution.
• Operate switchboard telephone system.
• Communicate with callers in a professional, friendly and efficient manner; minimize hold time.
• Assist managers with clerical duties as needed.
• Be friendly, professional, courteous and efficient with all customers and employees.
• Familiarize yourself with department structures and internal procedures for assisting customers efficiently.

Skills

Communication

Professional appearance

Customer service

Tools

Microsoft Office

Job description

Wage: $20/hr, paid weekly

At Stevens Point Auto Center, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Stevens Point Auto Center, is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.

Job Summary

We are seeking a receptionist to cover the front desk for both scheduled and unscheduled absences due to sickness, vacations, etc. This individual will greet customers as they enter the showroom, as well as answer phone calls andbe responsible for some other daily office tasks.We are looking for someone who can be flexible with schedulingand willing to work Saturdays, if needed.

Benefits

• Growth opportunities
• Employee vehicle purchase plans
• Long term job security
• Discounts on products and services

Responsibilities

• Answer phones and direct consumer to the proper department and follow up in a timely manner
• Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
• Operate switchboard telephone system
• Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
• Assist the managers with various clerical duties as needed
• Be friendly, professional, courteous and efficient when working with all customers and employees
• Familiarize yourself with department structures & internal procedures for assisting customers efficiently

Qualifications

• Experience with Microsoft Office suite is a plus
• Ability to communicate customers' interests needs and requests to management and sales personnel
• Professional personal appearance

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to providing a safe, drug-free work environment. Applicants must be willing to submit to a pre-employment background check and drug test. Interested candidates must possess a valid driver's license and have a satisfactory driving record.