Receptionist / Office Manager

Travel One, Inc.; BLOOMINGTON (MN); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading travel consultancy firm in Bloomington, MN, is seeking a full-time Receptionist to manage front office duties. Responsibilities include greeting guests, answering phones, and ensuring a tidy reception area. The ideal candidate has at least 2 years of experience in a similar role, possesses strong customer service skills, and is proficient in Microsoft Office Suite. This position requires an in-person presence Monday to Friday from 8:30 AM to 5:00 PM.

Qualifications

• Minimum of 2 years of experience as a receptionist or in a front desk administrative role.
• Proven ability to create clear, professional communications for internal and external audiences.
• Experience managing office mail operations with major carriers.

Responsibilities

• Handle front office reception and administrative duties.
• Answer phones and operate the switchboard.
• Greet visitors warmly and ensure their comfort.

Skills

Customer service skills

Professional communication

Multitasking

Organizational skills

Tools

Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)

Job description

Travel One is rooted in the belief that what we do enriches lives by fostering human connection.

While our services and expertise have grown since our founding in 1970, our commitment to making a difference in the lives of our customers will never change.

We are dedicated to helping companies of all sizes, groups, and individuals optimize their travel by taking a consultative approach and applying best‑practices. We are a high‑touch service organization, providing the travel industry’s leading technology solutions to help clients maximize their investments. In short, Travel One helps our customers travel smarter and accomplish more.

Role Description

This is a full‑time role based in Minneapolis, MN. The Receptionist will be responsible for handling front office reception and administrative duties, including but not limited to greeting guests and offering them a beverage, answering phones, handling company inquiries.

Position Reports to: Corporate Controller

Key Responsibilities and Accountabilities

• Ability to be in person five days a week (Monday‑Friday, 8:30am‑5:00pm) at our offices in Bloomington, MN
• Answer phones and operate switchboard.
• Route calls to specific people.
• Answer inquiries about company.
• Greet visitors warmly and make sure they are comfortable.
• Ensure reception area is tidy.
• Monitor supplies and order when appropriate.
• Send faxes.
• Distribute outgoing and incoming parcels and mail.
• Perform basic filing and clerical duties.
• Assist Groups and Vacation teams as needed.
• Take and relay messages.
• Assist with preparation of Camp documents, update Excel spreadsheets and mailings.
• Other duties as assigned.

Required Skills & Experience

• Minimum of 2 years of experience as a receptionist or in a front desk administrative role.
• Proven ability to create clear, professional communications (written and verbal for internal and external audiences).
• Experience managing office mail operations, including preparing, labeling, and coordinating shipments via USPS, FedEx, UPS, and other major carriers.
• Exceptional customer service skills, with a friendly and professional demeanor.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Strong organizational skills and attention to detail.
• Ability to multitask and manage priorities in a fast‑paced environment.