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Canal Pointe Nursing and Rehabilitation Center in Akron, OH is seeking a dynamic Receptionist for the night shift. This full-time role requires alternate weekend work and hours from 11pm to 8am weekdays, and 7pm to 7am on weekends.
You will greet visitors, manage calls, maintain logs, and support nursing staff with care coordination. The ideal candidate has strong communication, interpersonal, and organizational skills, plus experience in healthcare or customer service.
Full time position and requires alternate weekend
Mondays- Fridays 11pm-8am
Saturday & Sunday 7pm-7am
We are seeking a dynamic and customer-focused Receptionist to join our night shift team at the Canal Pointe Nursing and Rehabilitation Center in Akron, OH. As a key member of our front desk, you will play a vital role in providing exceptional care and support to our residents, families, and visitors. If you are a team player with excellent communication skills and a passion for delivering world-class customer service, we encourage you to apply for this fulfilling opportunity.
Greet and assist visitors, patients, and families with a warm and welcoming demeanor
Answer and direct phone calls, respond to messages, and demonstrate knowledge of our facility and services
Manage and maintain accurate records, including daily logs, visitor information, and resident updates
Provide administrative support to the nursing staff and facility operations
Collaborate with the night shift team to ensure seamless communication and effective care coordination
Demonstrate a strong commitment to customer service, ensuring every interaction is personalized and compassionate
Previous experience in healthcare, customer service, or a related field preferred
Excellent communication, interpersonal, and organizational skills
Ability to work effectively in a fast-paced environment with minimal supervision
Familiarity with computer software, including MS Office and scheduling systems preferred
A dynamic and supportive work environment with a team dedicated to delivering exceptional care
Opportunities for growth and professional development in a leading healthcare organization