Receptionist-Liberal OBGYN

Southwest Medical Center, Inc.; Liberal (KS); On-site; USD 30,000 - 40,000; Full time

Job summary

Southwest Medical Center, Inc. is seeking a dedicated Clinic Receptionist to join the Liberal OBGYN team. This full-time role focuses on ensuring smooth patient flow while providing exceptional customer service. Responsibilities include greeting patients, scheduling appointments, and managing billing processes.

The ideal candidate should have a High School Diploma, relevant customer service experience, and a good knowledge of medical terminology. This position contributes significantly to creating a welcoming clinic environment.

Qualifications

• 2–4 years of customer service experience preferred.
• At least 1 year of experience in a physician clinic office desired.

Responsibilities

• Greet patients warmly and collect demographic, billing, and payment information.
• Schedule appointments accurately and verify patient contact and insurance details.
• Monitor office supply needs and report to the Clinic Coordinator.

Skills

Customer service

Medical terminology

Education

High School Diploma or Equivalent

Job description

## Receptionist### Category:Clinic Job Openings### Department:Liberal OBGYN### Description:* Full TimeWe’re looking for an organized, people-oriented Clinic Receptionist to help ensure smooth patient flow and excellent customer service. This role is essential for creating a welcoming environment while supporting accurate scheduling, registration, and payment processes.What You’ll Do:* Greet patients warmly and collect demographic, billing, and payment information* Schedule appointments accurately and verify patient contact and insurance details* Update records, scan paperwork, and schedule follow-up visits* Answer phones promptly, gather necessary information, and route calls appropriately* Provide updated schedules to nursing staff and providers* Assist patients with forms, insurance card copies, and portal enrollment* Collect co-pays, deductibles, co-insurance, and outstanding balances; log and post payments daily* Monitor office supply needs and report to the Clinic Coordinator* Cross-train and assist in other clinic office areas as neededQualifications:* High School Diploma or Equivalent required* 2–4 years of customer service experience (preferred)* At least 1 year of experience in a physician clinic office (desired)* Medical terminology knowledge or coursework (highly preferred)### Job Location:On-Site### Closing:Open until filled