Receptionist I

Canon-Business-Process-Services-f89af7fd; Houston (TX); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Competitive pay and benefits

Comprehensive training and development

Positive work environment

Employee discounts

Job summary

Canon Business Process Services is seeking a professional receptionist in Houston to serve as the first point of contact for visitors and callers. You will greet guests, route calls, manage mail and packages, and provide essential admin support across departments.

The role requires a high school diploma and at least 2 years of receptionist experience in a professional setting, with strong customer service and multitasking abilities.

Qualifications

• High school diploma or equivalent required.
• At least 2 years of receptionist experience in a professional office.
• Experience working in a fast-paced environment is preferred.
• Ability to operate various office equipment and software (Word, PowerPoint).
• Excellent customer service skills and professional appearance are essential.

Responsibilities

• Handle all incoming calls via main or floor switchboard and route to the appropriate party.
• Greet vendors, customers, job applicants and visitors professionally.
• Sign for and route incoming/outgoing packages as needed.
• Use internal paging system and coordinate car service or messenger when requested.
• Perform filing, typing and other administrative duties as required.
• Assist departments with mass mailings and receive/route faxes.
• Schedule conference rooms and coordinate catering as needed.
• Learn and adapt to new office equipment and PBX features.
• Prepare monthly production and volume reports to measure productivity and billing.

Skills

Customer service

Professionalism

Multitasking

Phone etiquette

Education

High school Diploma or equivalent

Tools

Microsoft Word

PowerPoint

Job description

Overview

Act as the first point of contact for outside visitors, vendors, etc. Greets vendors, customers, job applicants and other visitors. May arrange for transportation services when needed. Operates a switchboard typically to route incoming calls and place outgoing calls; performs related duties as required.

Responsibilities

• Handle all incoming calls, using a main or floor switchboard, routes calls to appropriate party
• Greet outside visitors in a professional manner
• May sign for incoming and outgoing packages; route to appropriate party
• Use internal paging system
• Call for car service or messenger as requested by client
• May perform filing, typing and other administrative duties as requested by client
• Assist various departments with mass mailings
• May receive and route faxes
• May schedule conference room based on client requests and order catering as needed
• Due to changing technology in office automation, will be required to learn new features and functionalities of copying machines, faxes, scanning, other equipment, PBX boxes as introduced at the site
• Prepare monthly production and volume reports in order to measure productivity and prepare billing charges

Qualifications

• High school Diploma or equivalent
• 2 years direct experience as a receptionist
• Some prior experience working in a professional office environment, preferred
• Able to operate various office equipment
• Basic computer skills required (Word, PowerPoint)
• Ability to perform routine functions of various equipment and systems (internal phone directory, office directory, as well as photocopying, color copying, faxing, etc.)
• Excellent customer service, professional attitude and appearance are a must. Ability to work overtime & meet deadlines

PHYSICAL DEMANDS

• Physical activity required including bending, reaching, prolonged periods of sitting
• May lift and/or move up to 10 lbs

What We Offer:

• Competitive pay & benefits!
• Comprehensive training and development programs that prepare employees to advance from within.
• A company focused on creating a positive work and client environment.
• Employee discounts on entertainment, products, and services nationwide!