Receptionist-Full Time-Variable

Cape-Fear-Valley-Medical-Center-; Fayetteville (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Cape Fear Valley Medical Center in Fayetteville, NC seeks a Visitor Management Clerk to greet the public, route calls, distribute mail, and support office operations.

The role handles travel requests, meeting scheduling, and maintains office supplies while ensuring smooth communication with the Personnel Department. A high school diploma and strong English communication are required, with basic office equipment familiarity preferred.

Qualifications

• High school diploma or equivalent required.
• Proficiency in reading, writing, and speaking English.
• Basic knowledge of computers, multi-line telephones, copiers and calculators.
• Strong interpersonal skills are essential.
• Knowledge of medical terminology preferred.

Responsibilities

• Greet the public and direct them to appropriate people or places for assistance.
• Accept and convey accurate and timely messages, routing calls appropriately.
• Distribute mail coming into and originating from the office.
• Assist with monitoring and record keeping related to operating and capital budget.
• Process travel requests and educational arrangements.
• Computerize select information for ease of retrieval.
• Maintain office supplies and schedule meetings upon request.
• Ensure integrity of communication systems with Personnel Department regarding status changes, PAFs, etc.

Skills

English fluency

Interpersonal skills

Effective communication

Basic computer skills

Phone etiquette

Medical terminology

Education

High school diploma

Job description

FacilityCape Fear Valley Medical CenterLocationFayetteville, North CarolinaDepartmentVisitor ManagementJob FamilyClericalWork ShiftVariable (United States of America)SummaryGreet the public, communicate messages, coordinate telephone calls and distribute incoming and outgoing mail. Processes select travel and capital expenditures, schedule assigned meetings and maintains office and administrative supplies.Major Job FunctionsThe following is a summary of the major essential functions of this job. The incumbent may perform other duties, both major and minor, that are not mentioned below. In addition, specific functions may change from time to time:Greet the public and fellow employees and direct them to appropriate people or places for assistanceAccepts and conveys accurate and timely messages, routing telephone calls appropriatelyDistributes mail coming into and originating from the officeAssists with monitoring and record keeping related to operating and capital budgetProcesses travel requests and educational arrangementsComputerizes select information for ease of retrievalMaintains office suppliesSchedules meetings upon requestEnsure integrity of communication systems with Personnel Department regarding status changes, PAFs, etc.Maintains and monitors system for recording and tracking personnel requisitionsMinimum QualificationsThe following qualifications, or equivalents, are the minimum requirements necessary to perform the essential functions of this job:Education and Formal Training:High school diploma or equivalent requiredWork Experience:NoneKnowledge, Skills, and Abilities Required:Proficiency in reading, writing, and speaking the English languageBasic knowledge of computers, multi-line telephones, copiers and calculatorsStrong interpersonal skills requiredKnowledge of medical terminology preferredPhysical Requirements:Sits for prolonged periodsAbility to communicate verballyAuditory and visual acuity to accurately perform job functionsPosition may involve skin, eye, mucous membrane or parenteral contact with blood or other potentially infectious materialRequired Licenses and CertificationsCape Fear Valley Health System is an Equal Opportunity Employer M/F/Disability/Veteran/Sexual Orientation/Gender Identity