Access Coordinator-Full Time-Days

Cape Fear Valley Health; Fayetteville (NC); On-site; USD 34,000 - 42,000; Full time

Job summary

Cape Fear Valley Medical Center in Fayetteville, NC is seeking an Access Coordinator (Full Time, Days) to ensure smooth patient flow, accurate charge entry, and timely scheduling of visits. This role supports new patient information packets and insurance documentation while directing patients to the appropriate clinical area.

The ideal candidate has a high school diploma, at least one year of clerical experience (preferably in a medical office), strong English communication, and solid

Qualifications

• High school diploma or equivalent required.
• 1 year clerical experience required.
• 1 year medical business office or significant public contact experience preferred.
• Proficiency in reading, writing, and speaking English.
• Ability to deal with patients under stress.
• Good planning and organizational abilities.
• Office equipment skills.

Responsibilities

• Ensure completion of new patient information packet including consents, insurance forms and other clinical documents.
• Verify and update computer system with patient demographic and insurance information.
• Schedule appointments for follow-up visits and procedures in the computer system.
• Determine the appropriate provider, length and time of appointment.
• Accurately post charges in the computer system to the proper patient account.
• Collect and post payments from patients and prepare patient receipts.
• Maintain and responsible for cash drawer (batch) and balances and closes cash drawer.
• Answer basic questions about patients' bills and insurance.
• Direct patients to appropriate clinical area.
• Close and secure office at the end of shift.
• Other duties as assigned.

Skills

English proficiency

Planning & organization

Verbal communication

Customer service

Office equipment skills

Education

High school diploma or equivalent

Job description

Access Coordinator-Full Time-Days page is loaded## Access Coordinator-Full Time-Dayslocations: CFVtime type: Full timeposted on: Posted Todayjob requisition id: 40457**Facility**Cape Fear Valley Medical Center**Location**Fayetteville, North Carolina**Department**Medical Oncology**Job Family**Clerical**Work Shift**Days (United States of America)**Summary**Ensure optimum patient flow through the office; accurate and prompt entry submission of charges; initiation of new patient medical records; accurate, efficient scheduling of patient visits and timely submission of reports.# **Major Job Functions**The following is a summary of the major essential functions of this job. The incumbent may perform other duties, both major and minor, that are not mentioned below. In addition, specific functions may change from time to time:* Ensure completion of new patient information packet including consents, insurance forms and other clinical documents* Verify and update computer system with patient demographic and insurance information* Schedule appointments for follow-up visits and procedures in the computer system* Determine the appropriate provider, length and time of appointment* Accurately post charges in the computer system to the proper patient account* Collect and post payments from patients and prepare patient receipts* Maintain and responsible for cash drawer (batch) and balances and closes cash drawer* Answer basic questions about patients' bills and insurance* Direct patients to appropriate clinical area* Close and secure office at the end of shift* Other duties as assigned# **Minimum Qualifications**The following qualifications, or equivalents, are the minimum requirements necessary to perform the essential functions of this job:## **Education and Formal Training**:* High school diploma or equivalent required## **Work Experience**:* 1 year clerical experience required* 1 year medical business office or significant public contact experience preferred## **Knowledge, Skills, and Abilities Required**:* Proficiency in reading, writing, and speaking the English language* Ability to deal with patients under stress* Good planning and organizational abilities* Speaking and hearing to converse with the public* Office equipment skills## **Physical Requirements**:* Ability to see and read printed data and computer screens* Manual dexterity* Visual and auditory acuity to collect information* Verbal communication skills* Ability to lift, stoop, bend, kneel, reach and sit for extended periods of time**Required Licenses and Certifications**Cape Fear Valley Health System is an Equal Opportunity Employer M/F/Disability/Veteran/Sexual Orientation/Gender IdentityFor exceptional healthcare come to Cape Fear Valley Health where caring employees are committed to integrity, patient-centeredness and excellence throughout the entire healthcare process. At Cape Fear Valley Health, our goal is to improve the quality of every life we touch. Our diverse team of doctors, nurses and staff work together to create a better experience for every patient, every time.Cape Fear Valley is a 950-bed, 8-hospital regional health system, the 8th largest in North Carolina, with more than 1 million inpatient and outpatients annually. A private not-for-profit organization with over 7,000 employees and 850 physicians. Our employees and physicians proudly serve a seven-county region of southeastern North Carolina, including Fayetteville, Fort Bragg, Hope Mills, Raeford, Lumberton, Elizabethtown, Clinton, Lillington, Dunn and beyond. Our medical facilities include Cape Fear Valley Medical Center, Highsmith-Rainey Specialty Hospital, Cape Fear Valley Rehabilitation Center, Behavioral Health Care, Bladen County Hospital, Hoke Hospital, Central Harnett Hospital, Betsy Johnson Hospital, as well as more than 60 medical offices and specialty care clinics spread throughout the Cape Fear region.