Receptionist | Full Time & Part Time Hours

Lenape Valley Foundation; Doylestown (Bucks County); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

DailyPay

Paid training

Growth potential

403(b) retirement plan

PTO

Medical insurance

Dental insurance

Vision insurance

FSA

Disability insurance

Life insurance

EAP

Student loan assistance

Job summary

Lenape Valley Foundation in Doylestown, PA is seeking a friendly Receptionist to be the welcoming face and voice for clients and visitors. Based at our Doylestown office, you will handle front-desk tasks in a fast-paced, service-oriented environment and support access to mental health and wellness services.

The role offers both full- and part-time shifts, DailyPay options, paid training, and a benefits package that includes medical, dental, vision, and a 403(b) plan.

Qualifications

• High School Diploma or GED is required.
• Proficiency with computers and standard Microsoft Office applications.
• Excellent communication skills, especially over the phone.
• Ability to commute to the Doylestown office.

Responsibilities

• Greet all individuals with professionalism, warmth, and respect.
• Check clients in for appointments, verifying demographic and insurance information.
• Use reports to confirm coverage for scheduled services and coordinate with billing staff as needed.
• Maintain data integrity in the Electronic Medical Records system.
• Complete daily opening and closing procedures.
• Manage appointment cancellations for both clients and staff.
• Answer and respond to incoming calls promptly, providing accurate information about LVF and community services.
• Assess urgency of calls and transfer appropriately.
• Verify insurance coverage for Outpatient Intake and explain consent for treatment requirements.
• Schedule initial contacts for access to Outpatient Services.

Skills

Communication skills

Attention to detail

Computer literacy

Microsoft Office

Phone etiquette

Customer service

Education

High School Diploma or GED

Tools

Electronic Medical Records (EMR) system

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Receptionist | Full Time & Part Time Hours

Regular Full-Time DOYLESTOWN, PA, US

13 days ago Requisition ID: 2205

Join Our Team

As a Receptionist, you will be the welcoming face and voice of Lenape Valley Foundation (LVF), setting the tone for every individual who calls or walks through our doors. Based in our Doylestown location, this role is ideal for someone who thrives in a fast-paced, service-oriented environment and is passionate about helping others access mental health and wellness services. We currently have both full and part time shifts available.

What We Offer

• DailyPay- gives you the flexibility to access your earnings immediately, on your own schedule!
• Paid training and professional development
• Growth potential within LVF
• 403(b) Retirement Plan
• FULL TIMEBenefits Package Includes:
  • Generous PTO Policy
    • 15 PTO Days, 10 Paid Sick Days, 4 Paid Personal Days, 7 Paid Holidays, 5 Paid Conference Days
  • Medical, Dental, and Vision Insurance
    • Credit available for medical opt-out
  • Flexible Spending Account (FSA)
  • Long-Term Disability and Basic Life Insurance
  • Employee Assistance Program (EAP)Continuing Education Assistance Program
  • Access to student loan management and repayment support

What You Bring

• High School Diploma or GED (required)
• Proficiency with computers and standard Microsoft Office applications
• Ability to commute to the Doylestown office
• Excellent communication skills, especially over the phone
• Strong attention to detail
• Ability to perform physical requirements of the role, with or without accommodation

Your Role

Reception Responsibilities:

• Greet all individuals with professionalism, warmth, and respect.
• Check clients in for appointments, verifying demographic and insurance information.
• Use reports to confirm coverage for scheduled services and coordinate with billing staff as needed.
• Maintain data integrity in the Electronic Medical Records system.
• Complete daily opening and closing procedures.
• Manage appointment cancellations for both clients and staff.

Call Center Responsibilities:

• Answer and respond to incoming calls promptly, providing accurate information about LVF and community services.
• Assess urgency of calls and transfer appropriately.
• Maintain comprehensive knowledge of LVF programs, admission criteria, and insurance coverage.
• Verify insurance coverage for Outpatient Intake and explain consent for treatment requirements.
• Schedule initial contacts for access to Outpatient Services.
• Sort and process incoming faxes and related tasks.

Our Commitment To Diversity and Inclusion

LVF is an Equal Opportunity Employer. We are committed to fostering a workplace that respects and celebrates diversity. We welcome applicants of all backgrounds and ensure a discrimination and harassment free environment where everyone is treated with dignity.