Receptionist - Full-time and Part-time

Advocare LLC; Lower Gwynedd Township (PA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Multiple medical and prescription coverage options

401(k) retirement savings plan

Paid time off (PTO)

Job summary

Advocare LLC, located in Lower Gwynedd Township, is seeking a friendly and organized Receptionist to join our team. This role involves greeting patients, managing front-office communications, and handling scheduling functions. The ideal candidate will excel in customer service while maintaining a professional environment.

We offer various benefits including health insurance options, retirement plans, and paid time off. Join us to be part of a clinical team dedicated to exceptional patient care.

Qualifications

• Exceptional customer service and communication skills are required.
• Ability to maintain professionalism and confidentiality.
• Experience with electronic medical records (EMR) is a plus.

Responsibilities

• Answer incoming calls on a multi-line telephone system.
• Schedule and confirm patient appointments.
• Greet patients and visitors professionally.

Skills

Customer service skills

Strong communication skills

Detail-oriented

Ability to multitask

Proficient in Microsoft Office

Education

High School Diploma or equivalent

Previous front desk or medical office experience

Job description

We are looking for a friendly, organized, and detail-oriented Receptionist to join our team. This position is responsible for greeting patients, managing front-office communications, and supporting administrative and scheduling functions. The ideal candidate will provide exceptional customer service and maintain a professional and welcoming environment for patients, staff, and visitors.

Advocare, LLC is a physician-owned partnership of leading pediatricians, family practitioners, and specialists in New Jersey, Pennsylvania, and Delaware. As a Medical Receptionist, you’ll be an integral member of a forward-thinking clinical team dedicated to delivering exceptional patient care and service in a dynamic healthcare environment.

Responsibilities

• Answer incoming calls on a multi-line telephone system with professionalism and efficiency
• Schedule and confirm patient appointments
• Transfer calls and take accurate messages according to office procedures
• Greet patients and visitors and notify the appropriate team member of their arrival
• Collect and post co-pays and communicate outstanding balances
• Check patients out and follow proper check-out protocols
• Notify providers of cancellations or scheduling issues
• Type correspondence and office memos as directed
• Transcribe visit details into medical reports
• Prepare charts, gather necessary paperwork, and print daily appointment schedules

Skills and Abilities

• Excellent customer service and communication skills
• Ability to maintain professionalism, confidentiality, and diplomacy
• Strong interpersonal skills with the ability to work with diverse individuals
• Detail-oriented with strong follow-up and multitasking capabilities
• Adaptable and flexible in a fast-paced, ever-changing environment
• Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)

Education and Experience

• High School Diploma or equivalent required
• Previous front desk or medical office experience preferred
• Familiarity with electronic medical records (EMR) is a plus

Benefits Available

• Multiple medical and prescription coverage options
• Dental and vision care plans
• Health Savings Accounts (HSAs), where applicable
• Flexible Spending Accounts (FSAs)
• Voluntary critical illness, cancer, and accident insurance
• Voluntary hospital indemnity coverage
• Voluntary short-term and long-term disability insurance
• Voluntary term life insurance and AD&D (Accidental Death & Dismemberment)
• 401(k) retirement savings plan
• Paid time off (PTO)
• Commuter benefits
• Group auto and homeowners insurance

Part-time Benefits

• Vision
• Flexible Spending Accounts
• MetLife Auto/Vehicle & Home Insurance Discounts

Job Type

Full-time and Part-time