Receptionist

Advocare LLC; Charleston, Succasunna (SC, NJ); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical and Rx

Dental

Vision

401K Employer Match

Flexible Spending Accounts (FSA)

Health Savings Account (HSA)

Job summary

Advocare LLC in Charleston, South Carolina is seeking a Medical Receptionist to join a dedicated clinical team. The role involves welcoming patients, managing office communications, and supporting scheduling functions in a dynamic healthcare setting.

The ideal candidate should have a High School Diploma, strong customer service skills, and previous front desk experience preferred. Full-time employees will enjoy a variety of health benefits including medical, dental, and 401K. Part-time benefits are also available.

Qualifications

• Previous front desk or medical office experience preferred.
• Ability to maintain professionalism, confidentiality, and diplomacy.
• Strong interpersonal skills with the ability to work with diverse individuals.

Responsibilities

• Answer incoming calls on a multi‑line telephone system.
• Schedule and confirm patient appointments.
• Greet patients and notify team members of their arrival.

Skills

Excellent customer service

Strong communication skills

Detail‑oriented

Proficient in Microsoft Office

Education

High School Diploma or equivalent

Tools

Electronic medical records (EMR)

Job description

We are looking for a friendly, organized, and detail‑oriented Receptionist to join our team. This position is responsible for greeting patients, managing front‑office communications, and supporting administrative and scheduling functions. The ideal candidate will provide exceptional customer service and maintain a professional and welcoming environment for patients, staff, and visitors.

Advocare, LLC is a physician‑owned partnership of leading pediatricians, family practitioners, and specialists in New Jersey, Pennsylvania, and Delaware. As a Medical Receptionist, you’ll be an integral member of a forward‑thinking clinical team dedicated to delivering exceptional patient care and service in a dynamic healthcare environment.

Medical Receptionist Responsibilities

• Answer incoming calls on a multi‑line telephone system with professionalism and efficiency.
• Schedule and confirm patient appointments.
• Transfer calls and take accurate messages according to office procedures.
• Greet patients and visitors and notify the appropriate team member of their arrival.
• Collect and post co‑pays and communicate outstanding balances.
• Check patients out and follow proper check‑out protocols.
• Notify providers of cancellations or scheduling issues.
• Type correspondence and office memos as directed.
• Transcribe visit details into medical reports.
• Prepare charts, gather necessary paperwork, and print daily appointment schedules.

Medical Receptionist Required Skills and Abilities

• Excellent customer service and communication skills.
• Ability to maintain professionalism, confidentiality, and diplomacy.
• Strong interpersonal skills with the ability to work with diverse individuals.
• Detail‑oriented with strong follow‑up and multitasking capabilities.
• Adaptable and flexible in a fast‑paced, ever‑changing environment.
• Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint).

Education and Experience

• High School Diploma or equivalent required.
• Previous front desk or medical office experience preferred.
• Familiarity with electronic medical records (EMR) is a plus.

Full‑Time Employee Health Benefits

• Medical and Rx
• Dental
• Vision
• 401K Employer Match
• Flexible Spending Accounts (FSA)
• Health Savings Account (HSA)
• Voluntary Hospital Indemnity
• Voluntary Term Life and AD&D
• Voluntary Short‑Term Disability & Long‑Term Disability
• Voluntary Critical Illness, Cancer, and Accident Insurance
• MetLife Auto/Vehicle & Home Insurance Discounts

Part‑time Benefits

• Vision
• Flexible Spending Accounts
• MetLife Auto/Vehicle & Home Insurance Discounts