Receptionist & Front Desk Pro — Growth Path + Benefits

Terez Wilson - State Farm Agent; Memphis (TN); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

License reimbursement

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Terez Wilson - State Farm Agent is seeking a receptionist to join our team. You will warmly greet customers, manage calls and visits, and coordinate scheduling while maintaining professional records and supporting sales efforts.

The role emphasizes strong communication, organizational skills, and a customer-first approach, with opportunities for advancement and development within a supportive office environment.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable engaging in sales conversations and guiding customers.

Responsibilities

• Greet customers in person and on the phone, directing them to the right team member.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintain accurate customer records.
• Identify opportunities to offer insurance options through conversations with customers.
• Provide outstanding customer service and follow up on needs.
• Support team with administrative tasks and projects.

Skills

Customer service

Communication

Organizational skills

Sales conversations

Multitasking

Tools

Microsoft Office

CRM systems

Job description

Terez Wilson - State Farm Agent is seeking a receptionist to join our team. You will warmly greet customers, manage calls and visits, and coordinate scheduling while maintaining professional records and supporting sales efforts.

The role emphasizes strong communication, organizational skills, and a customer-first approach, with opportunities for advancement and development within a supportive office environment.