Receptionist - State Farm Agent Team Member

Terez Wilson - State Farm Agent; Memphis (TN); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

License reimbursement

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Terez Wilson - State Farm Agent is seeking a receptionist to join our team. You will warmly greet customers, manage calls and visits, and coordinate scheduling while maintaining professional records and supporting sales efforts.

The role emphasizes strong communication, organizational skills, and a customer-first approach, with opportunities for advancement and development within a supportive office environment.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable engaging in sales conversations and guiding customers.

Responsibilities

• Greet customers in person and on the phone, directing them to the right team member.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintain accurate customer records.
• Identify opportunities to offer insurance options through conversations with customers.
• Provide outstanding customer service and follow up on needs.
• Support team with administrative tasks and projects.

Skills

Customer service

Communication

Organizational skills

Sales conversations

Multitasking

Tools

Microsoft Office

CRM systems

Job description

Benefits

• License reimbursement
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

Role Description

Terez Wilson - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.