Receptionist & Front Desk Pro - Growth & Flexible Schedule

Mike-Shelton---State-Farm-Agent; Louisville (KY); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Simple IRA

Licensing paid by agency

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Mike Shelton - State Farm Agent is seeking a Receptionist to join our team in Louisville. The ideal candidate will be highly organized, detail-oriented, and committed to delivering excellent customer service in a fast-paced insurance office.

You will greet customers, manage schedules, handle inquiries, and support daily office operations while identifying opportunities to offer insurance options. Growth and training opportunities are available within a friendly, team-focused environment.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Organization

Sales conversations

Tools

Microsoft Office

CRM systems

Job description

Mike Shelton - State Farm Agent is seeking a Receptionist to join our team in Louisville. The ideal candidate will be highly organized, detail-oriented, and committed to delivering excellent customer service in a fast-paced insurance office.

You will greet customers, manage schedules, handle inquiries, and support daily office operations while identifying opportunities to offer insurance options. Growth and training opportunities are available within a friendly, team-focused environment.