Receptionist & Front Desk Pro — Growth & Customer Care

State Farm Agent; Whittier (CA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Bonus competitions

Quarterly team outings

Hiring bonus

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Maria Galli - State Farm Agent in Whittier, CA is seeking a Receptionist to greet customers, manage scheduling, and handle inquiries, while supporting the team with administrative duties. The role emphasizes outstanding customer service and the ability to identify opportunities to offer insurance options.

The ideal candidate is organized, detail-oriented, and eager to learn within the insurance industry. Office hours are typically 9 AM–6 PM, with potential for advancement in a supportive,

Qualifications

• Experience in a receptionist or customer service role.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Comfortable with sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.
• Bilingual Spanish preferred.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers' needs.
• Support the team with various administrative tasks and projects.

Job description

Maria Galli - State Farm Agent in Whittier, CA is seeking a Receptionist to greet customers, manage scheduling, and handle inquiries, while supporting the team with administrative duties. The role emphasizes outstanding customer service and the ability to identify opportunities to offer insurance options.

The ideal candidate is organized, detail-oriented, and eager to learn within the insurance industry. Office hours are typically 9 AM–6 PM, with potential for advancement in a supportive,