Receptionist & Customer Service Associate (Insurance)

Maria Galli - State Farm Agent; Whittier (CA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Bonus competitions

Quarterly team outings

Hiring bonus

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Maria Galli - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to join a busy insurance office. The role focuses on greeting customers, scheduling, and maintaining records while identifying opportunities to discuss insurance options.

The ideal candidate is organized, detail-oriented, and eager to learn and grow within the insurance industry. Strong communication skills and a proactive, friendly approach are essential for success.

Qualifications

• Previous experience in a receptionist or customer service role.
• Clear communication and interpersonal abilities.
• Strong organizational and multitasking skills.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Bilingual Spanish preferred.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers' needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Organizational skills

Sales conversations

Microsoft Office

CRM systems

Bilingual Spanish

Tools

CRM systems

Microsoft Office

Job description

Maria Galli - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to join a busy insurance office. The role focuses on greeting customers, scheduling, and maintaining records while identifying opportunities to discuss insurance options.

The ideal candidate is organized, detail-oriented, and eager to learn and grow within the insurance industry. Strong communication skills and a proactive, friendly approach are essential for success.