Growth-Oriented Insurance Agency Receptionist&Sales Support

State Farm; Fresno (CA); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Opportunity for advancement

Paid time off

Training & development

Job summary

Maria Lopez State Farm Insurance Agency is seeking a friendly receptionist to join our team in Fresno. You will greet customers, manage calls and appointments, and support daily office operations while delivering excellent service.

Ideal candidates bring solid customer service experience, strong communication, and comfort with sales conversations. Proficiency in Microsoft Office and basic CRM use is preferred as you contribute to a positive, productive workplace.

Qualifications

• Previous receptionist or customer service experience preferred.
• Strong communication and interpersonal abilities.
• Organized with the ability to multitask in a fast-paced environment.
• Willingness to engage in sales conversations when appropriate.

Responsibilities

• Greet customers in person and by phone and direct to team members.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintain customer records.
• Engage with customers to identify insurance options.
• Provide excellent service and follow up on needs.
• Support the team with administrative tasks and projects.

Skills

Customer service

Communication

Interpersonal skills

Organizational skills

Multitasking

Sales conversations

Tools

Microsoft Office

CRM systems

Job description

Maria Lopez State Farm Insurance Agency is seeking a friendly receptionist to join our team in Fresno. You will greet customers, manage calls and appointments, and support daily office operations while delivering excellent service.

Ideal candidates bring solid customer service experience, strong communication, and comfort with sales conversations. Proficiency in Microsoft Office and basic CRM use is preferred as you contribute to a positive, productive workplace.