Receptionist, Front Desk

Latino Factor; New York (NY); On-site; USD 35,000 - 45,000; Full time

Job summary

Iberia Foods is seeking a professional and friendly Receptionist/Front Desk representative to be the first point of contact for our visitors and callers, ensuring a welcoming and efficient office environment.

The role involves greeting guests, directing calls, handling mail, organizing the reception area, coordinating appointments, and supporting various departments with administrative tasks while upholding a professional image.

Qualifications

• High school diploma or equivalent required.
• Proven work experience as a Receptionist, Front Office Representative, or similar role.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Excellent verbal and written communication skills in English and Spanish (preferred).
• Professional appearance and demeanor.
• Strong organizational and time management skills.
• Ability to multitask and prioritize tasks effectively.
• Customer service-oriented with a friendly and helpful attitude.
• Ability to work independently and as part of a team.

Responsibilities

• Greet and welcome visitors in a professional and courteous manner.
• Answer, screen, and direct incoming phone calls to the appropriate departments or individuals.
• Manage incoming and outgoing mail and packages, including sorting and distribution.
• Maintain a tidy and organized reception area.
• Schedule and confirm appointments and meetings.
• Assist with basic administrative tasks such as data entry, filing, and photocopying.
• Provide general information to callers and visitors about the company.
• Order and maintain office supplies for the reception area and general office use.
• Handle inquiries and resolve issues with a positive and helpful attitude.
• Support various departments with ad-hoc administrative requests as needed.

Skills

Verbal communication

Written communication

Multitasking

Time management

Customer service

Education

High school diploma or equivalent

Tools

Microsoft Office Suite (Word, Excel, Outlook)

Job description

Join our team! Founded in 1930, Iberia Foods is the largest Caribbean and Hispanic food distributor in the United States.

As a premier source for the authentic Caribbean and Latino cuisine, Iberia Foods boasts a full host of products ranging from condiments and pantry items to beverages and snacks and represents most of the leading brands from the Caribbean and Latin America.

With more than 800 products, Iberia Foods has a solid position as the definitive connection to the Caribbean and Latin American cuisine. We are seeking for a reliable customer service personnel to join our team.

Job Summary:

Iberia Foods is seeking a professional and friendly Receptionist/Front Desk representative to be the first point of contact for our visitors and callers, ensuring a welcoming and efficient office environment.

Job Responsibilities:

• * Greet and welcome visitors in a professional and courteous manner.
• * Answer, screen, and direct incoming phone calls to the appropriate departments or individuals.
• * Manage incoming and outgoing mail and packages, including sorting and distribution.
• * Maintain a tidy and organized reception area.
• * Schedule and confirm appointments and meetings.
• * Assist with basic administrative tasks such as data entry, filing, and photocopying.
• * Provide general information to callers and visitors about the company.
• * Order and maintain office supplies for the reception area and general office use.
• * Handle inquiries and resolve issues with a positive and helpful attitude.
• * Support various departments with ad-hoc administrative requests as needed.

Job Qualifications:

• * High school diploma or equivalent required.
• * Proven work experience as a Receptionist, Front Office Representative, or similar role.
• * Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• * Excellent verbal and written communication skills in English and Spanish (preferred).
• * Professional appearance and demeanor.
• * Strong organizational and time management skills.
• * Ability to multitask and prioritize tasks effectively.
• * Customer service-oriented with a friendly and helpful attitude.
• * Ability to work independently and as part of a team.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.