Billing and Account Specialist

Brown & Brown, Inc.; Manasquan (NJ); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401k

Paid time off

Job summary

Winston Benefits, a Brown & Brown company, is seeking a Billing and Accounts Specialist to record deposits, apply payments, and support premium and corporate billing operations. You will manage cancellations, direct bill processes, and assist the account team with issue resolution.

The role requires a high school diploma and basic accounting skills, plus proficiency with Microsoft Office and internal systems. It offers a competitive hourly pay range and teammate benefits.

Qualifications

• Must be detail oriented with ability to multi-task.
• Shows initiative and self-motivation in work.
• Excellent verbal and written communication skills.
• Handles difficult situations tactfully and professionally.
• High school diploma or equivalent required.
• Basic accounting knowledge helpful.
• Proficient with Microsoft Office and internal systems.

Responsibilities

• Record and deposit checks for Corporate and Premium Accounts via Web Banking.
• Apply manual payments and direct billing into IBS systems.
• Daily cancellation processing; prepare and mail cancellation requests.
• Fulfill Missed Deduction letters as needed.
• Backup support to Billing Coordinator.
• Prepare billing and coordinate with Account Manager on Direct Bill Process.
• Maintain Direct Bill spreadsheet and notify carriers.
• Support 3rd party client billing and assist account servicing team.

Skills

Detail orientation

Self-motivation

Verbal & written communication

Problem solving

High school diploma or equivalent

Basic accounting skills

Microsoft Office & internal systems

Education

High school diploma or equivalent

Tools

Microsoft Office

Internal systems

Job description

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Winston Benefits, a Brown & Brown company, is seeking a Billing and Accounts Specialist. This position will identify, record, and apply all checks received in our corporate office and support billing and other related functions in the premium accounting department. In addition, the position will assist the accounts teams in any required support type work.

How You Will Contribute

Record and perform Web Banking Deposits for all checks received for Corporate and Premium Accounts. Apply all manual payments for missed deductions, and direct billing accounts into IBS. Manage cancellation process daily which includes reviewing Call Center cancellation requests, transposing information onto the appropriate Cancellation Request form and mailing to the appropriate member/employee. Manage the Missed Deduction Letter fulfillment when needed. Serve as backup support to Billing Coordinator. Prepare billing and coordinate with Account Manager during Cata Direct Bill Process. Maintain Direct Bill spreadsheet and notify carriers. Serve as backup support on 3rd party clients. Assist the account servicing team in resolving issues.

Skills & Experience to Be Successful

• Ability to multi-task and be detail oriented.
• Strong sense of initiative and self-motivation.
• Excellent verbal and written communication skills.
• Ability to address difficult situations in a tactful, professional manner.
• High school diploma or equivalent.
• Basic accounting skills.
• Working knowledge of Microsoft Suite programs, internal systems and other programs needed for management of department.

Pay Range 20 - 25 Hourly

The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role.

Teammate Benefits & Total Well-Being

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
• Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
• Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
• Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

The Power To Be Yourself As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, "The Power to Be Yourself". We think of ourselves as a team, so we have teammates - not employees. We strive to attract people who are competitive, driven, and disciplined. Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Founded in 1939 as a small, two-partner firm, Brown & Brown (NYSE: BRO) and our team of companies have grown into one of the world’s largest insurance brokerages while staying true to our foundation of trust, resilience, and delivering results. With a team that is as connected locally as it is globally, our high-performing, highly collaborative team delivers innovative risk and insurance solutions. We look for individuals who embrace our culture, thrive in a collaborative environment, are driven to grow and succeed, and are committed to always doing what is right. With a unique culture built on integrity, superior capabilities and grit, we value teamwork, trust and courage. We think of ourselves as a team, so we have teammates - not employees, and leaders - not managers. Everything we do is about the greater "WE" - never "me". While diverse in abilities and experience, we are all connected through our core values, a commitment to our local communities and a shared mission - always doing what is best for our customers.