Receptionist/ Finger Printer Administer

Sylvan Learning; Baytown (TX); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Opportunity for advancement

Training & development

Job summary

Sylvan Learning is seeking a Center Administrative Assistant in Baytown, Texas. The role focuses on managing daily administrative tasks including phone reception and scheduling appointments. You'll be the first point of contact for customers and assist with marketing events.

Ideal candidates have a degree and a strong background in customer service, along with proficiency in Microsoft Office applications. Join us to support a learning environment where every interaction is focused on student success!

Qualifications

• Minimum of three years of customer service experience, retail sales preferred.
• Experience with Microsoft Office applications and office equipment.
• Strong organizational skills and ability to manage multiple tasks.

Responsibilities

• Leads day-to-day administrative tasks in the Center.
• Greets and assists students, parents, and customers.
• Schedules assessments and customer appointments.

Skills

Strong customer service skills

Interpersonal skills

Communication skills

Word processing skills

Data entry skills

Education

Associates or four-year degree

Tools

Microsoft Office suite

Office equipment experience

Job description

Benefits:

• Opportunity for advancement
• Training & development

Job Title:

Center Administrative Assistant

Division:

Learning Center

Reports To:

Center Director

General Summary:

The Center Administrative Assistant is responsible for leading the day-to-day administrative tasks in the Center such as phone reception, word processing, data entry, filing, market research, and other administrative tasks. The Center Administrative Assistant provides a positive first impression for potential and existing customers, field calls from customers, schedules appointments, and coordinates community and school marketing events.

Essential Job Functions:

• Leads day-to-day administrative tasks such as timely and high quality phone reception, word processing, data entry, filing, and other administrative tasks
• Greets and assists students, parents, and potential customers according to Sylvan standards
• Fields inquiry calls from potential customers; Fields calls from current families
• Schedules assessments, tours and Welcome Conferences according to Sylvan Standards; Manages scheduling changes of current families
• Assists Center Directors and Directors of Education with preparing materials for parent conferences, assessments, tours, and other customer appointments
• Assists Center Directors with other day-to-day tasks of running the Center such as maintaining Center supplies
• Assists Center Directors with maintaining the professional appearance of the Center according to Sylvan standards
• Supports standards and procedures to ensure student safety and well-being
• May assist teachers with preparation for instruction; Gathers and prepares materials as appropriate
• Fingerprinting

Knowledge Required:

Associates or four-year degree preferred

• A minimum of three years of customer service experience; Retail sales experience preferred (Not Required for Interns)
• Experience using full suite of Microsoft Office applications and other standard business applications
• Knowledge of general office equipment such as copiers, printers, and office phones

Skills and Abilities Required:

• Strong customer service, interpersonal and communication skills
• Strong word processing, data entry, and other administrative skills
• Proven ability to effectively use consultative sales skills when serving customers
• Proven ability to communicate effectively in writing; Ability to proofread and edit copy
• Strong organizational skills; Proven ability to manage multiple tasks and be flexibleAbility to occasionally lift and/or move up to ten pounds

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be a complete list of all job responsibilities or skills, knowledge and abilities required.