Receptionist (Evening Hours)

BRIA; Alton (IL); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Disability Coverage

401(k) with Match

Paid Time Off

Tuition Reimbursement

Career Growth

Rewards & Recognition

Appreciation Events

Celebrations

Team Culture

Job summary

BRIA is seeking a receptionist to serve as the first point of contact for residents, families, visitors, staff, and healthcare providers. The role supports daily administrative operations in a welcoming, professional, and compassionate environment.

Schedule: 4pm - Midnight. Primary duties include greeting and assisting people, routing calls, managing front desk, and providing information about services and visiting hours.

Qualifications

• High school diploma or equivalent preferred.
• Experience in receptionist, customer service, or healthcare office is a plus.
• Strong communication and interpersonal skills.
• Basic computer and telephone system knowledge.

Responsibilities

• Greet and assist residents, visitors, vendors, and staff.
• Answer and route incoming phone calls.
• Manage front desk operations and visitor sign-in procedures.
• Provide information about facility services, visiting hours, and resident locations.

Skills

Communication skills

Interpersonal skills

Customer service

Phone etiquette

Education

High school diploma or equivalent

Tools

Telephone system

Computer basics

Job description

Description

Position Overview:

Serve as the first point of contact for residents, families, visitors, staff, and healthcare providers. This role supports daily administrative operations while creating a welcoming, professional, and compassionate environment.

Schedule: 4pm - Midnight

Key Responsibilities:

• Greet and assist residents, visitors, vendors, and staff
• Answer and route incoming phone calls
• Manage front desk operations and visitor sign-in procedures
• Provide information about facility services, visiting hours, and resident locations

Benefits Offered:

• Affordable Medical, Dental & Vision Insurance – Quality coverage options to fit your needs and budget
• Short- & Long-Term Disability Coverage – Financial protection and peace of mind
• 401(k) with Company Match – Invest in your future with employer contributions
• Generous Paid Time Off – Includes vacation days, sick time, and paid holidays
• Tuition Reimbursement – Advance your education and grow your career
• Career Growth Opportunities – We prioritize internal promotions and professional development
• Employee Rewards & Recognition Programs – Celebrating your hard work regularly
• Weekly & Monthly Appreciation Events – Because your efforts deserve recognition
• Birthday & Work Anniversary Celebrations – We celebrate you
• Collaborative, Team-Oriented Culture – Work alongside supportive and dedicated colleagues

Requirements

Preferred Qualifications:

• High school diploma or equivalent preferred
• Previous receptionist, customer service, or healthcare office experience is a plus
• Strong communication and interpersonal skills
• Basic computer and telephone system knowledge