Receptionist

Peaks Healthcare Consulting; Deming (NM); On-site; USD 28,000 - 34,000; Full time

Job summary

Peaks Healthcare Consulting in Deming, NM, is seeking a Front Desk Receptionist who will be the first point of contact for residents, families, visitors, and staff, creating a welcoming, professional environment while handling essential administrative tasks.

You will greet and assist, route calls, manage logs, schedule meetings, and perform clerical duties such as filing, scanning, and data entry, all while maintaining confidentiality and HIPAA compliance.

Qualifications

• High school diploma or equivalent required.
• Healthcare or long-term care experience preferred.
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Proficient in Microsoft Office and basic computer skills.
• Compassionate and professional demeanor with residents and families.

Responsibilities

• Greet and assist residents, visitors, and vendors in a courteous and professional manner.
• Answer and direct incoming calls; manage logs; ensure security and infection control compliance; handle mail and deliveries.
• Schedule appointments and coordinate meeting spaces as needed.
• Perform clerical duties such as filing, scanning, and data entry; maintain a clean reception area.
• Support other departments with administrative tasks as requested.
• Maintain confidentiality and HIPAA compliance at all times.

Skills

Healthcare experience

Communication skills

Organizational skills

HIPAA awareness

Compassionate demeanor

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

The Front Desk Receptionist serves as the first point of contact for residents, families, visitors, and staff. This role is essential in creating a welcoming and professional environment while managing administrative tasks that support the smooth operation of the facility.

Key Responsibilities

• Greet and assist residents, visitors, and vendors in a courteous and professional manner.
• Answer and direct incoming phone calls promptly and accurately. Maintain visitor logs and ensure compliance with facility security and infection control protocols. Manage incoming and outgoing mail and deliveries.
• Schedule appointments and coordinate meeting spaces as needed.
• Assist with clerical duties such as filing, scanning, and data entry. Maintain a clean and organized reception area.
• Support other departments with administrative tasks as requested.
• Uphold confidentiality and HIPAA compliance at all times.

Qualifications

• High school diploma or equivalent required.
• Previous experience in a healthcare or long-term care setting preferred.
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Proficient in Microsoft Office and basic computer skills.
• Compassionate and professional demeanor, especially when interacting with elderly residents and their families.

Working Conditions

• Fast-paced environment with frequent interaction with residents and staff.
• May require occasional evening or weekend shifts.
• Must be able to sit, stand, and walk for extended periods.