Receptionist (Evening)

Fiddlers Green Manor; Town of Concord (NY); On-site; USD 22,000 - 28,000; Part time

Job summary

Fiddlers Green Manor is seeking a Receptionist (Evening) to join our Skilled Nursing and Rehabilitation center on a part-time basis. You will be the first point of contact for residents, families, and visitors, delivering exceptional service while managing calls and inquiries with warmth and professionalism.

Responsibilities include greeting guests, directing calls, handling mail and deliveries, and maintaining accurate medical records.

Qualifications

• High school diploma or equivalent.
• Experience in healthcare or customer service is a plus.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong organization and time management.
• Maintain confidentiality and handle sensitive information.

Responsibilities

• Greet and assist residents, families, and visitors in a professional and courteous manner.
• Answer and direct phone calls, respond to inquiries, and resolve issues promptly.
• Manage incoming and outgoing mail, packages, and deliveries.
• Maintain accurate records and files, including patient charts and medical records.
• Provide administrative support to nursing staff and other departments as needed.
• Perform other administrative tasks as required.

Skills

Customer service

Phone etiquette

Office administration

Interpersonal skills

Education

High school diploma

Tools

MS Office

Records management

Job description

Receptionist (Evening) - Fiddlers Green Manor

At Fiddlers Green Manor Skilled Nursing and Rehabilitation center, we're dedicated to providing superior nursing care in a friendly, professional, family-oriented atmosphere. As a valued member of our team, you'll play a crucial role in ensuring our residents receive exceptional care and service.

About the Role:

We're seeking a talented Receptionist (Evening) to join our team on a part-time basis. As the first point of contact for our residents, families, and visitors, you'll be responsible for providing exceptional customer service, managing phone calls and inquiries, and maintaining a warm and welcoming atmosphere. If you're a friendly, organized, and detail-oriented individual with a passion for delivering outstanding service, we encourage you to apply.

Responsibilities:

• Greet and assist residents, families, and visitors in a professional and courteous manner
• Answer and direct phone calls, responding to inquiries and resolving issues in a timely and courteous manner
• Manage incoming and outgoing mail, packages, and deliveries
• Maintain accurate records and files, including patient charts and medical records
• Provide administrative support to the nursing staff and other departments as needed
• Perform other administrative tasks as required

Requirements:

• High school diploma or equivalent required; post-secondary education in a related field an asset
• Prior experience in a healthcare setting or customer service industry an asset
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Strong organizational and time management skills
• Ability to maintain confidentiality and handle sensitive information

What We Offer:

• Competitive [insert salary or compensation package]
• [Insert benefits, if applicable]

If you're a motivated and customer-focused individual looking for a rewarding part-time opportunity, we encourage you to apply for this exciting role. Join our team and become a part of our mission to provide exceptional care and service to our residents.