Receptionist - Part Time

Optalis Healthcare; Grand Rapids (MI); On-site; USD 17,000 - 22,000; Part time

Job summary

Optalis Healthcare in Grand Rapids, MI, is seeking a part-time Evening Receptionist to manage the front desk, greet residents and staff, answer phones, and perform clerical support for facility operations.

The role emphasizes professionalism, empathy, and strong communication, with duties including visitor logging, mail handling, data entry, and helping maintain survey readiness and accurate records.

Qualifications

• Strong communication and customer service skills.
• Organizational and clerical abilities.
• Proficiency with Microsoft Office and phone systems.
• Ability to handle multiple tasks in a fast-paced environment.

Responsibilities

• Answer phones courteously, direct calls, and take accurate messages.
• Welcome and direct visitors, vendors, and applicants; maintain visitor log.
• Provide accurate information to residents, families, and staff as requested.
• Sort and distribute mail, packages, and messages promptly.
• Assist with clerical tasks such as copying, filing, and data entry.
• Support survey readiness through professional conduct and accurate records.

Skills

Strong communication

Customer service

Organizational skills

Microsoft Office & phone systems

Education

High school diploma or equivalent

Tools

Microsoft Office

Phone systems

Job description

Position Summary: PART TIME EVENINGS

The Receptionist serves as the first point of contact for visitors, residents, and staff, ensuring a professional and welcoming atmosphere. This role manages the front desk, answers phones, directs visitors, and provides clerical support to facility operations.

Key Responsibilities:

• Answer phones courteously, direct calls, and take accurate messages.
• Welcome and direct visitors, vendors, and applicants; maintain visitor log.
• Provide accurate information to residents, families, and staff as requested.
• Sort and distribute mail, packages, and messages promptly.
• Assist with clerical tasks such as copying, filing, and data entry.
• Support survey readiness through professional conduct and accurate records.

Skills & Competencies

• Strong communication and customer service skills.
• Organizational and clerical abilities.
• Proficiency with Microsoft Office and phone systems.
• Ability to handle multiple tasks in a fast-paced environment.

Required:

• High school diploma or equivalent.

Preferred:

• Experience in healthcare or office reception role.

Physical & Work Requirements

• Prolonged sitting with occasional walking and standing.
• Ability to lift 5--40 lbs and push wheelchairs as needed.

Personal Attributes:

• Professionalism
• Compassion and empathy
• Integrity
• Adaptability