Receptionist & Customer Service Associate (Flexible)

Talentify; Nevada (IA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

Training & development

401(k) matching

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Scott Richardson Agency in the United States is seeking a dynamic Receptionist - State Farm Agent Team Member to join our team. The role focuses on greeting clients, coordinating appointments, and handling inquiries while contributing to a positive office atmosphere.

Ideal candidates are highly organized, customer-focused, comfortable with light sales conversations, and proficient with Microsoft Office and CRM systems.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication

Organization

Sales conversations

Tools

Microsoft Office

CRM systems

Job description

Scott Richardson Agency in the United States is seeking a dynamic Receptionist - State Farm Agent Team Member to join our team. The role focuses on greeting clients, coordinating appointments, and handling inquiries while contributing to a positive office atmosphere.

Ideal candidates are highly organized, customer-focused, comfortable with light sales conversations, and proficient with Microsoft Office and CRM systems.