Receptionist - State Farm Agent Team Member

State Farm Agent; Cleveland (TX); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Bonus based on performance

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

State Farm Agent in Cleveland, Texas, is seeking a Receptionist - State Farm Agent Team Member to deliver exceptional service to clients. In this dynamic role, you will handle client greetings, manage communications, and assist with inquiries while engaging in sales conversations.

The successful candidate should have excellent communication skills, organizational abilities, and previous experience in customer service. The position offers a competitive salary and various benefits including health insurance and paid time off.

Qualifications

• Previous experience in a receptionist or customer service role.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.

Responsibilities

• Greet clients warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.

Skills

Communication skills

Interpersonal skills

Organizational abilities

Sales skills

Multitasking abilities

Basic computer skills

Bilingual Spanish

Tools

Microsoft Office

CRM systems

Job description

Role Description

Scott Shuff - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our clients. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Benefits

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Responsibilities

• Greet clients warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in sales conversations with prospective and existing clients, identifying opportunities to offer insurance solutions.
• Provide excellent customer service and follow up on client needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Bilingual Spanish preferred.

Compensation: $35,000.00 - $45,000.00 per year