Growth‑Oriented Receptionist for Insurance Team (Flexible Schedule)

State Farm; Mesa (AZ); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

License Paid by Agency

Simple IRA

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Scott Frindell - State Farm Agent is seeking a Receptionist - Team Member to greet customers, manage calls and scheduling, and support daily office operations in Mesa, AZ.

The ideal candidate has experience in receptionist or customer service roles, strong communication, and comfort with sales conversations. Proficiency in Microsoft Office and basic CRM skills are a plus, with opportunities for training and advancement.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Solid organizational and multitasking abilities.
• Comfortable engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers' needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Sales conversations

Tools

Microsoft Office

CRM systems

Job description

Scott Frindell - State Farm Agent is seeking a Receptionist - Team Member to greet customers, manage calls and scheduling, and support daily office operations in Mesa, AZ.

The ideal candidate has experience in receptionist or customer service roles, strong communication, and comfort with sales conversations. Proficiency in Microsoft Office and basic CRM skills are a plus, with opportunities for training and advancement.