Receptionist, Customer Service Associate

Lutheran SeniorLife; Mars (PA); On-site; USD 17,000 - 24,000; Part time

Benefits offered by this job

Competitive wages

Paid time off

Health benefits

Dental, Vision & Life Insurance

Tuition reimbursement

Mileage reimbursement

Job summary

St. John Community in Mars, PA is seeking a Receptionist, Customer Service Associate to support reception, customer service and clerical tasks at the center. The role emphasizes positive communication and efficient telephone operations. The position is part-time with hours: Monday, Thursday & Friday from 4:00 p.m.

to 8:00 p.m. and Saturday & Sunday from 9:00 a.m. to 2:00 p.m. Lutheran SeniorLife provides a comprehensive array of health and social services in western Pennsylvania with a strong

Qualifications

• High school diploma or GED.
• One year related experience and/or training.
• Working knowledge of computers, Microsoft Word and Excel required.

Responsibilities

• Support reception, customer service and clerical needs of the center.
• Adheres to corporate policies and maintains positive communication/telephone operations.

Skills

Customer service

Telephone operations

Problem solving

Education

High school diploma or GED

Tools

Microsoft Word

Excel

Job description

Overview

Receptionist, Customer Service Associate

St. John Community located in Mars, PA.

Receptionist, Customer Service Associate rates start at $15.00/hour.

Part-time; Monday, Thursday & Friday: 4:00 p.m to 8:00 p.m. and Saturday & Sunday: 9:00 a.m. to 2:00 p.m.

Lutheran SeniorLife provides a comprehensive array of community based health and social service programs throughout western Pennsylvania.

Our services include LIFE (Living Independence for the Elderly); skilled nursing, home health; personal care; adoption & foster care; assisted living; adult day services; memory care; hospice; palliative care; residential living; affordable housing; home safety monitoring; Meals on Wheels; rehabilitation services and private duty.

St. John Community allows older adults to move through a continuum of care from residential living to skilled nursing, depending on the need. When you provide care for older adults, you’re helping families keep the people they love healthy, happy and safe. We encourage job growth and advancement opportunities while providing flexibility to meet your individual needs.

The Receptionist, Customer Service Associate is responsible for supporting reception, customer service, and clerical needs of the center. This shall include all duties related to job tasks as assigned by the manager and includes positive communication/interaction (problem solving) and telephone operations. Adheres to company’s administrative and departmental policies and procedures including but not limited to safety and confidentiality.

Qualifications

Receptionist, Customer Service Associate qualifications include:

• High school diploma or general education degree (GED)
• One year related experience and/or training.
• Working knowledge of computers, Microsoft Word and Excel required.

Benefits

Lutheran SeniorLife offers a variety of benefits to employees and their families, as applicable, including but not limited to: *based on employment status*

• Competitive Wages, Hiring Incentives, Generous Paid Time Off, Bereavement Leave & Paid Holidays
• Individual Coverage Health Reimbursement Arrangement (ICHRA) health benefits solution. ICHRA provides larger flexibility and customization in medical plan options while still providing the tax benefits of a group plan.
• Dental, Vision, Life Insurance, and Long-Term Disability plans.
• Voluntary Suite of Benefits Available at Low Group Rates, including Short-Term Disability, Critical Illness, Hospital Indemnity, Accident Insurance, Identity Theft Protection, Legal Services, Pet Insurance, and Additional Life Insurance Options
• Employer-sponsored child care benefits.
• Immediate eligibility to participate in the employer-sponsored retirement savings plan
• FSA availability, depending on the individual health plan selected
• Total Wellness and WorkLife Balance resources, discounts, programs
• Tuition Reimbursement and Mileage Reimbursement for Eligible Employees
• Career Success - coaching, training, internships and recognition program

Lutheran SeniorLife and its affiliates are equal opportunity employers.