Receptionist & Customer Care Specialist

Clinton Raines - State Farm Agent; Atlanta (GA); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Paid time off

Bonus based on performance

Competitive salary

Job summary

Clinton Raines - State Farm Agent is seeking a friendly Receptionist to join a busy insurance office. You will greet customers, answer phones, schedule appointments, and maintain accurate records, supporting the team in delivering exceptional service.

Ideal candidates are organized, detail-oriented, and comfortable discussing insurance options with prospective clients. This entry-level role offers a supportive environment and opportunities to learn about personal and commercial insurance

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communications and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable engaging in sales conversations and guiding customers.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Organizational skills

Sales conversations

Tools

CRM systems

MS Office

Job description

Clinton Raines - State Farm Agent is seeking a friendly Receptionist to join a busy insurance office. You will greet customers, answer phones, schedule appointments, and maintain accurate records, supporting the team in delivering exceptional service.

Ideal candidates are organized, detail-oriented, and comfortable discussing insurance options with prospective clients. This entry-level role offers a supportive environment and opportunities to learn about personal and commercial insurance