Insurance Front Desk & Customer Care Specialist

State-Farm-319b4913; Atlanta (GA); On-site; USD 29,000 - 42,000; Full time

Benefits offered by this job

Training & development

Bonus based on performance

Competitive salary

Job summary

Clyde Hill - State Farm Agent is seeking a friendly receptionist to greet customers, answer phones, and support office operations in a busy insurance office.

The ideal candidate is organized, detail-oriented, and comfortable discussing insurance options while maintaining accurate records and coordinating schedules.

This role offers on-site training, growth opportunities, and a collaborative team environment with training, development, and a competitive salary.

Qualifications

• Previous experience in receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Organizational skills

Sales conversations

Computer skills

Tools

CRM software

Microsoft Office

Job description

Clyde Hill - State Farm Agent is seeking a friendly receptionist to greet customers, answer phones, and support office operations in a busy insurance office.

The ideal candidate is organized, detail-oriented, and comfortable discussing insurance options while maintaining accurate records and coordinating schedules.

This role offers on-site training, growth opportunities, and a collaborative team environment with training, development, and a competitive salary.