Receptionist & Customer Care Pro - Insurance Team

State Farm; Bend (OR); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Simple IRA

Health benefits

Licensing reimbursement

Job summary

Jessica Anderson - State Farm Agent is seeking a friendly Receptionist to join a dynamic team in Central Oregon. You will greet customers in person and by phone, manage appointment scheduling, and maintain customer records to keep the office running smoothly.

You will engage with prospective and existing customers, participate in sales conversations as appropriate, and support colleagues with administrative tasks.

Qualifications

• Prior receptionist or customer service experience.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with sales conversations.
• Proficient with basic computer skills.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Reception experience

Customer service

Microsoft Office

CRM systems

Communication skills

Organization and multitasking

Tools

CRM systems

Microsoft Office

Job description

Jessica Anderson - State Farm Agent is seeking a friendly Receptionist to join a dynamic team in Central Oregon. You will greet customers in person and by phone, manage appointment scheduling, and maintain customer records to keep the office running smoothly.

You will engage with prospective and existing customers, participate in sales conversations as appropriate, and support colleagues with administrative tasks.