Front Desk & Customer Care Specialist - Insurance Office

Jeb Barram - State Farm Agent; Salem (OR); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Hiring bonus

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

401(k) matching

Job summary

Jeb Barram - State Farm Agent in Salem, Oregon is seeking a dynamic Receptionist - State Farm Agent Team Member. The ideal candidate will be highly organized, detail-oriented, and dedicated to providing excellent customer service. Responsibilities include greeting customers, managing appointments, and assisting with inquiries. Previous receptionist or customer service experience is required, with a preference for bilingual candidates. Join our team for a supportive and growth-oriented work environment.

Qualifications

• Previous experience in a receptionist or customer service role.
• Comfortable with engaging in sales conversations.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers.
• Provide excellent customer service and follow up on customer needs.
• Support the team with various administrative tasks and projects.

Skills

Communication and interpersonal skills

Organizational and multitasking abilities

Basic computer skills, including Microsoft Office and CRM systems

Bilingual Spanish preferred

Job description

Jeb Barram - State Farm Agent in Salem, Oregon is seeking a dynamic Receptionist - State Farm Agent Team Member. The ideal candidate will be highly organized, detail-oriented, and dedicated to providing excellent customer service. Responsibilities include greeting customers, managing appointments, and assisting with inquiries. Previous receptionist or customer service experience is required, with a preference for bilingual candidates. Join our team for a supportive and growth-oriented work environment.