Front Desk Receptionist & Customer Care — Insurance

Jessica Anderson - State Farm Agent; Bend (OR); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive pay

Bonus based on performance

Flexible schedule

Opportunity for advancement

Training & development

Job summary

Jessica Anderson - State Farm Agent in Bend, Oregon, is seeking a Receptionist - State Farm Agent Team Member to provide exceptional service to customers. The ideal candidate is organized and detail-oriented, thriving in a supportive role within the insurance industry.

Your responsibilities will include greeting customers, managing appointments, and engaging with prospective clients. With a focus on customer service and administrative support, this position offers an opportunity for advancement and professional development.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Ability to organize and multitask effectively.
• Comfortable engaging in sales conversations.
• Familiarity with Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers.
• Provide excellent customer service and follow up on customer needs.
• Support the team with various administrative tasks.

Skills

Communication and interpersonal skills

Organizational abilities

Multitasking

Sales engagement

Basic computer skills (Microsoft Office, CRM)

Job description

Jessica Anderson - State Farm Agent in Bend, Oregon, is seeking a Receptionist - State Farm Agent Team Member to provide exceptional service to customers. The ideal candidate is organized and detail-oriented, thriving in a supportive role within the insurance industry.

Your responsibilities will include greeting customers, managing appointments, and engaging with prospective clients. With a focus on customer service and administrative support, this position offers an opportunity for advancement and professional development.