Receptionist & Customer Care — Growth‑Oriented Insurance Team

Matt Jonza - State Farm Agent; Oakdale (MN); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Hiring bonus

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Matt Jonza - State Farm Agent is hiring a Receptionist to support daily front-desk operations, greet clients, and manage inquiries. You will schedule appointments, maintain records, and assist the team with administrative tasks.

The ideal candidate is organized, customer-focused, and comfortable discussing insurance options with potential clients to contribute to growth and service excellence.

Qualifications

• Experience in receptionist or customer service role.
• Strong communication and interpersonal skills.
• Proficient with MS Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage with prospects and existing customers to discuss insurance options.
• Provide excellent customer service and follow up on customers' needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication

Organizational skills

Sales conversations

Microsoft Office

CRM systems

Education

High school diploma

Tools

CRM software

Job description

Matt Jonza - State Farm Agent is hiring a Receptionist to support daily front-desk operations, greet clients, and manage inquiries. You will schedule appointments, maintain records, and assist the team with administrative tasks.

The ideal candidate is organized, customer-focused, and comfortable discussing insurance options with potential clients to contribute to growth and service excellence.