Insurance Agency Receptionist & Growth Partner

Matt Gilliland - State Farm Agent; Gaffney (SC); On-site; USD 35,000 - 42,000; Full time

Benefits offered by this job

License reimbursement

Advancement opportunities

Paid time off

Training & development

401(k)

Performance bonus

Competitive salary

Job summary

Matt Gilliland - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to join our office. You will greet customers, manage scheduling, and support the team in administrative tasks.

We value customer service, strong communication, and the willingness to engage in sales conversations to help clients with insurance options. Join a community-focused agency with opportunities for advancement.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers in person and by phone, directing them to the appropriate team.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers' needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication skills

Interpersonal skills

Organization

Multitasking

Sales conversations

Microsoft Office

CRM systems

Computer basics

Job description

Matt Gilliland - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to join our office. You will greet customers, manage scheduling, and support the team in administrative tasks.

We value customer service, strong communication, and the willingness to engage in sales conversations to help clients with insurance options. Join a community-focused agency with opportunities for advancement.