Receptionist & Customer Care for Insurance Team (Advancement)

Brian Brzycki - State Farm Agent; Highland (IN); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Brian Brzycki - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to join our growing team in Highland, Indiana. You will greet customers, manage appointments, and support daily operations with a customer-focused mindset.

The role emphasizes organization, communication, and a willingness to engage in sales conversations to help customers explore insurance options while maintaining accurate records and delivering top-tier service.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Communication

Interpersonal skills

Organizational skills

Sales conversations

Microsoft Office

CRM systems

Tools

Microsoft Office

CRM software

Job description

Brian Brzycki - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to join our growing team in Highland, Indiana. You will greet customers, manage appointments, and support daily operations with a customer-focused mindset.

The role emphasizes organization, communication, and a willingness to engage in sales conversations to help customers explore insurance options while maintaining accurate records and delivering top-tier service.