Receptionist & Client Services Associate (Hybrid)

State Farm; New York (NY); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health insurance

401(k)

Paid time off

Opportunity for advancement

Hybrid scheduling

Job summary

State Farm Agent Team is seeking a Receptionist to join our Bronx office. The role focuses on greeting customers, managing scheduling, and handling inquiries while supporting the sales of insurance options.

The ideal candidate is organized, detail-oriented, and eager to learn within the insurance industry. This position offers health insurance, 401(k), paid time off, and opportunities for advancement.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Willingness to engage in sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.
• Property & Casualty license (must have or be able to obtain).

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Organizational skills

Multitasking

Sales conversations

Education

High school diploma or equivalent

Tools

CRM systems

Microsoft Office

Job description

State Farm Agent Team is seeking a Receptionist to join our Bronx office. The role focuses on greeting customers, managing scheduling, and handling inquiries while supporting the sales of insurance options.

The ideal candidate is organized, detail-oriented, and eager to learn within the insurance industry. This position offers health insurance, 401(k), paid time off, and opportunities for advancement.