Receptionist & Client Relations Specialist

State Farm; Honolulu (HI); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Paid time off

Training & development

Job summary

Catherine Sing Chow - State Farm Agent is seeking a Receptionist to warmly greet customers, manage appointments, and assist with inquiries in a team-driven office. This role involves engaging in sales conversations and maintaining customer records with friendly, professional service.

The position emphasizes a supportive, collaborative culture focused on work-life balance, growth opportunities, and delivering exceptional client service within the State Farm network.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Organizational skills

Sales conversations

CRM systems

Tools

Microsoft Office

CRM systems

Job description

Catherine Sing Chow - State Farm Agent is seeking a Receptionist to warmly greet customers, manage appointments, and assist with inquiries in a team-driven office. This role involves engaging in sales conversations and maintaining customer records with friendly, professional service.

The position emphasizes a supportive, collaborative culture focused on work-life balance, growth opportunities, and delivering exceptional client service within the State Farm network.