Customer Service Representative - State Farm Agent Team Member

Catherine Sing Chow - State Farm Agent; Honolulu (HI); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

License reimbursement

Health insurance

Training & development

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Catherine Sing Chow - State Farm Agent in Honolulu, Hawaii, is looking for a Customer Service Representative. In this role, you will generate exceptional customer experiences, assisting with inquiries, processing insurance claims, and communicating effectively with clients.

The ideal candidate possesses strong communication and interpersonal skills, along with the ability to multitask. Experience in customer service is preferred. Benefits include health insurance, training, flexible scheduling, and more.

Qualifications

• Strong communication and interpersonal skills.
• Ability to multitask and pay attention to detail.
• Previous experience in customer service is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Provide assistance with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Detail-oriented

Multitasking

Job description

Benefits

• License reimbursement
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule

Role Description

As a Customer Service Representative – State Farm Agent Team Member with Catherine Sing Chow – State Farm Agent, you will generate exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.