Insurance & Customer Relationship Specialist

Catherine Sing Chow - State Farm Agent; Honolulu (HI); On-site; USD 50,000 - 80,000; Full time

Benefits offered by this job

License reimbursement

Health insurance

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Catherine Sing Chow - State Farm Agent in Honolulu, HI is seeking a customer-focused team member to assist in understanding client needs and providing product information across multiple lines. The role supports daily operations and helps grow relationships in the community.

The ideal candidate is comfortable in a fast-paced environment, has strong communication and organizational skills, and is open to licensing requirements for state insurance.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Written and verbal communication

Organizational skills

Fast-paced environment adaptability

Insurance/customer service experience

Job description

Catherine Sing Chow - State Farm Agent in Honolulu, HI is seeking a customer-focused team member to assist in understanding client needs and providing product information across multiple lines. The role supports daily operations and helps grow relationships in the community.

The ideal candidate is comfortable in a fast-paced environment, has strong communication and organizational skills, and is open to licensing requirements for state insurance.